Siva Kumar. P

Senior administrative and executive support professional with extensive experience supporting Directors, Vice Presidents, Managing Directors and senior leadership. Strong background in calendar and travel management, correspondence, meeting coordination, MIS reporting, documentation, stakeholder liaison, branch operations, customer service and compliance. Experienced across engineering, dairy, finance, construction and life insurance environments, with a proven ability to manage confidential information and coordinate across departments, branches, clients, vendors and statutory bodies.

Secretary to Director (Operations) - LMW Limited

(2019-01)

• Manage the Director's calendar, appointments, meetings and daily schedule.
• Coordinate business travel including flights, hotels and ground transportation.
• Handle phone calls, emails and executive correspondence; draft communications on behalf of the Director.
• Prepare reports and presentations and maintain confidential files and documents.
• Organize meetings, agendas and required materials; record accurate minutes of high-level meetings.
• Coordinate with department heads, clients and statutory bodies and act as a liaison for the Director.

Executive to Secretary to Head Operations – Dairy Division - ABT Industries Ltd.

(2012-01 - 2019-10)

• Handled day-to-day correspondence and executive documentation.
• Managed export documentation and tender documentation.
• Prepared and submitted Export Sales MIS and monthly dealership-wise purchase and sales MIS.
• Prepared tenders, trade agreements, rent agreements and related documents.

Personal Assistant to VC & MD / PA to Sr. President (Finance) - Sakthi Finance Ltd.

• Managed day-to-day programmes, meetings and travel arrangements for senior management.
• Coordinated activities with group companies and institutions.
• Handled documentation with banks and NBFCs relating to loans and renewals.
• Managed correspondence, branch coordination and MIS-related activities.
• Liaised with bankers and financial institutions and assisted with report preparation.

Territory Manager – RPC / Branch Operations - Aviva Life Insurance Co.

(2003-01 - 2012-12)

• Managed new business and in-force operations, including quality control of the new business team.
• Processed and verified new business forms and underwriting cases; handled non-medical underwriting and processing for in-force business.
• Monitored branch/ROTN activities and provided training to operations and sales teams.
• Managed branch administration, customer service, grievances, daily banking, petty cash and MIS.
• Handled statutory issues and compliance follow-up.

Assistant Manager (Operations) – RPC - Aviva Life Insurance Co.

(2003-01 - 2012-12)

• Scrutinized proposal forms and performed financial and initial underwriting, including non-medical cases.
• Processed and verified death, rider, hospital cash benefit and surrender claims.
• Managed agent licensing, coding and renewals, payouts and schemes.
• Trained agents and sales teams on AML guidelines and operations teams on IRDA amendments.
• Performed data analysis for logins, in-force business and renewals; handled customer and channel-partner issues.

Executive / Senior Executive (Operations) & Executive Assistant - Aviva Life Insurance Co.

(2003-01 - 2012-12)

• Ensured proposal compliance with specified norms, IRDA regulations and AML guidelines.
• Handled claims, customer requests, endorsements, premiums and related branch services.
• Coordinated with medical centres and doctors for medical cases.
• Tracked cheque bounces, renewals and lapse registers and prepared policy status data.
• Prepared and consolidated branch MIS, sales and agency reports and monitored telecalling and training activities.

Secretary to Vice President (Operations) - ABT Industries Ltd. (Sakthi Group of Companies)

(1995-03 - 2003-06)

• Collated and submitted MIS reports and managed internal correspondence with Marketing, Production, Purchase, Administration and EDP departments.
• Assisted in MD meetings and travel arrangements; maintained files, records and documents.
• Scheduled, coordinated and recorded minutes of departmental meetings.
• Managed vendor correspondence, staff claims/reimbursements and external communications.
• Liaised with statutory bodies and agencies and coordinated with suppliers for quality and timely supply.

PA to Company Secretary / Secretary to Managing Director - Anugraha Builders & Wood Products Ltd.

(1990-01 - 1995-12)

• Assisted with Board Meeting arrangements, Public Issue document preparation and share accounting work.
• Handled correspondence with ROC, shareholders and statutory authorities.
• Managed export documentation and liaison activities.
• Coordinated contractors and suppliers, obtained competitive quotations and maintained client documentation.
• Compiled competitor data and project-wise development reports and coordinated plan approvals.
• Managed client service, meetings and travel arrangements.

B.Sc. - Mathematics

B.L.I.S. - Bachelor of Library & Information Science

Licentiate & Associate examinations of III - Life Insurance