Smita Lambole
Business Development | Sales | Client Relationship Management
Hire this person
Send a job offer directly to this candidate
About
Results-oriented Sales & Client Relationship Professional with 4+ years of experience in sales, customer relationship management, lead follow-up, business coordination and team handling. Experienced in identifying customer requirements, converting leads, managing existing clients, driving repeat business and achieving sales targets. Strong communication, negotiation and follow-up skills with hands-on experience in MS Office and Excel.
Experience
SALON MANAGER at Beauty & Wellness Industry
- Managed day-to-day operations while handling customer relationships, sales and team coordination.
- Generated and followed up with leads through calls, messages and customer referrals.
- Understood customer requirements and recommended suitable services and packages.
- Maintained existing customer relationships to encourage repeat business and retention.
- Handled appointment bookings, confirmations, reminders and service follow-ups.
- Worked toward monthly sales and membership targets; achieved 8 memberships in a month.
- Generated approximately ■15,000 in product sales in January through customer engagement and recommendations.
- Identified upselling opportunities and handled customer concerns professionally.
EDUCATION COUNSELLOR / SALES PROFESSIONAL at Cuemath | PlanetSpark | After My School
- Managed prospective customer leads from enquiry through follow-up and conversion.
- Conducted requirement-based conversations and recommended suitable programs.
- Built customer trust, handled objections and supported purchasing decisions.
- Maintained lead information and followed up systematically to improve conversion.
- Coordinated with internal teams for smooth customer onboarding and service delivery.
- Worked in target-oriented environments requiring regular conversion and sales performance.
AI TRAINER & TRANSCRIBER at Babel Audio
- Worked on AI-related language and transcription tasks requiring accuracy and attention to detail.
- Followed project guidelines and quality requirements while meeting assigned deadlines.
- Worked independently with digital platforms and technology-driven workflows.
Education
B.E. in Electronics & Telecommunication Engineering
