Sales Co-Ordinator - ARABIAN PETROLEUM LTD
(2021-08)
Clients Handled: (JSW, Mahindra & Mahindra Ltd, Sterlite Power Transmission Ltd, Ceat Ltd, Gabriel Ltd, Varroc Engineering Ltd, Ashoka Buildcon Ltd, Privi Specialitity & Many more Key accounts)
- Handling & responsible for New Enquiries, every Emails / Phone calls and closing orders with valued rates, participating & achieving in Bidding / auctions
- Negotiating Rates with production team, management & client.
- Verifying and analyzing every orders before processing, Preparing Proforma invoice, sales order and material planning
- Managing and handling product / supply related complaints efficiently.
- Cross selling the value added services offered by company
- Co- ordinating With the inhouse factory for production & Delivery status.
- Managing inventory onsite- store/ Depots.
- Updating Client about new bussiness on daily basis
- Vendor Registrations process
- Follow up with the client for new projects.
- Awarded as Star Performer the year 2023 for excellent in Coordination and Order Management
- Supporting other personnel and departments in ORDER process.
- Supporting and assisting Technical team to understand client requirements and application details
- Helping out in implementing the day-to-day functions of the department
- Private labelling / After Sales
- willing to prepare and mail statements, assisting in standardizing the manners in which work will be accomplished
Sales Co-ordinator - Nitin Castings Ltd
(2020-11 - 2021-06)
Clients Handled: (JSW, UTTAM GALVES GOVT TENDER & Many more)
- Responsible for receiving & replying emails for Sales Team
- Sending commercial offers to every enquiries as per requirements / applications
- Maintaining register and assigning enquiries to estimation & Sales team.
- Negotiating Rates with production team, Management & client.
- Preparing proforma invoice and sales order and processing for material supply.
- Co- ordinating With the inhouse factory for production & Delivery status
- Managing inventory onsite- store/ Depots.
- Updating Client about new bussiness on daily basis.
- Vendor Registrations/ Govt Tender –E portal
- Follow up with the client for new projects.
Sales & Project Co-ordinator - Citadel Buildings system pvt Ltd
(2019-11 - 2020-03)
- Managing 5 plus infra Projects of Exterior finishings & internal cubicals.
- Handling & responsible for Enquiries & every Emails / Phone calls and closing orders with valued rates /participating in Bidding / auctions & coordinating for Tender approvals
- Reducing rejection rate while closing & Handovers
- Preparing Estimations, procuring raw materials
- Planning on daily basis regarding the order processing and assigning to site-engineers and supervisors and Visiting the sites on regular basis for business development activity
Customer Experience Management - HDFC ERGO LTD
(2019-02 - 2019-09)
Backoffice & Project Co-ordinator (Senior) - Softcorner Properties
(2012-12 - 2017-11)
- Managing 10+ plus infra Projects of second homes & N.A plots with Studio apartments
- Handling & responsible for Enquiries & every Emails / Phone calls and assigning same to regional team
- Co-ordinating with Clients, developers, Finance team ,Sales Team and Management on work progress and payments and new bussiness
- Maintaining accounts and outstandings – Credit Control Department
- Every activities of Customer Service.
- Awarded five times as Star performer for quality and achieving targets (2013, 2014, 2015, 2017)
Accounts Executive - Prime Organics Products
(2008-04 - 2012-01)
- Billings & accounting
- Tracking cash transactions , Bank Reconcilation , direct & indirect expenses
- Maintaining purchase accounts and payments.
- Preparing Sales tax audit, C-form audits etc
Front desk / Backoffice Executive - ICICI Webtrade Ltd
(2004-11 - 2007-03)
- Handling walk in clients, giving product demonstration, online esolving queries related accont opening , website , solving it on quick kills,
- Operating FCRM software for daily activities and reportings
- As backoffice – scutinizing account opening forms and KYC verifications
- Lead generating through calls & references
- Every activities of Customer Service.
- Awarded two times as Star performer for excellency in quality and customer service (YR 2005 & 2006)
