Smita Parab

Clients Handled: (JSW, Mahindra & Mahindra Ltd, Sterlite Power Transmission Ltd, Ceat Ltd, Gabriel Ltd, Varroc Engineering Ltd, Ashoka Buildcon Ltd, Privi Specialitity & Many more Key accounts)

Sales Co-Ordinator - ARABIAN PETROLEUM LTD

(2021-08)

Clients Handled: (JSW, Mahindra & Mahindra Ltd, Sterlite Power Transmission Ltd, Ceat Ltd, Gabriel Ltd, Varroc Engineering Ltd, Ashoka Buildcon Ltd, Privi Specialitity & Many more Key accounts)

• Handling & responsible for New Enquiries, every Emails / Phone calls and closing orders with valued rates, participating & achieving in Bidding / auctions
• Negotiating Rates with production team, management & client.
• Verifying and analyzing every orders before processing, Preparing Proforma invoice, sales order and material planning
• Managing and handling product / supply related complaints efficiently.
• Cross selling the value added services offered by company
• Co- ordinating With the inhouse factory for production & Delivery status.
• Managing inventory onsite- store/ Depots.
• Updating Client about new bussiness on daily basis
• Vendor Registrations process
• Follow up with the client for new projects.
• Awarded as Star Performer the year 2023 for excellent in Coordination and Order Management
• Supporting other personnel and departments in ORDER process.
• Supporting and assisting Technical team to understand client requirements and application details
• Helping out in implementing the day-to-day functions of the department
• Private labelling / After Sales
• willing to prepare and mail statements, assisting in standardizing the manners in which work will be accomplished

Sales Co-ordinator - Nitin Castings Ltd

(2020-11 - 2021-06)

Clients Handled: (JSW, UTTAM GALVES GOVT TENDER & Many more)

• Responsible for receiving & replying emails for Sales Team
• Sending commercial offers to every enquiries as per requirements / applications
• Maintaining register and assigning enquiries to estimation & Sales team.
• Negotiating Rates with production team, Management & client.
• Preparing proforma invoice and sales order and processing for material supply.
• Co- ordinating With the inhouse factory for production & Delivery status
• Managing inventory onsite- store/ Depots.
• Updating Client about new bussiness on daily basis.
• Vendor Registrations/ Govt Tender –E portal
• Follow up with the client for new projects.

Sales & Project Co-ordinator - Citadel Buildings system pvt Ltd

(2019-11 - 2020-03)

• Managing 5 plus infra Projects of Exterior finishings & internal cubicals.
• Handling & responsible for Enquiries & every Emails / Phone calls and closing orders with valued rates /participating in Bidding / auctions & coordinating for Tender approvals
• Reducing rejection rate while closing & Handovers
• Preparing Estimations, procuring raw materials
• Planning on daily basis regarding the order processing and assigning to site-engineers and supervisors and Visiting the sites on regular basis for business development activity

Customer Experience Management - HDFC ERGO LTD

(2019-02 - 2019-09)

Backoffice & Project Co-ordinator (Senior) - Softcorner Properties

(2012-12 - 2017-11)

• Managing 10+ plus infra Projects of second homes & N.A plots with Studio apartments
• Handling & responsible for Enquiries & every Emails / Phone calls and assigning same to regional team
• Co-ordinating with Clients, developers, Finance team ,Sales Team and Management on work progress and payments and new bussiness
• Maintaining accounts and outstandings – Credit Control Department
• Every activities of Customer Service.
• Awarded five times as Star performer for quality and achieving targets (2013, 2014, 2015, 2017)

Accounts Executive - Prime Organics Products

(2008-04 - 2012-01)

• Billings & accounting
• Tracking cash transactions , Bank Reconcilation , direct & indirect expenses
• Maintaining purchase accounts and payments.
• Preparing Sales tax audit, C-form audits etc

Front desk / Backoffice Executive - ICICI Webtrade Ltd

(2004-11 - 2007-03)

• Handling walk in clients, giving product demonstration, online esolving queries related accont opening , website , solving it on quick kills,
• Operating FCRM software for daily activities and reportings
• As backoffice – scutinizing account opening forms and KYC verifications
• Lead generating through calls & references
• Every activities of Customer Service.
• Awarded two times as Star performer for excellency in quality and customer service (YR 2005 & 2006)

B.COM - Mumbai University (2005)

HSC - Pendharkar College (2002)

SSC - S.H.Jondhale Vidya Mandir (2000)