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Sonal Kale

Sonal Kale

TRAINING COORDINATOR | ACADEMIC OPERATIONS | STUDENT SUCCESS

Mumbai, MaharashtraMember since August 20, 2023
Training Coordination & Delivery SupportAcademic Operations & Student Lifecycle ManagementBatch Planning, Scheduling & Faculty CoordinationAdmissions, Counseling & Student EngagementAdministration, Facility & Center OperationsStakeholder Management & Cross-Functional CoordinationReporting, Documentation & Process ManagementMS Excel
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About

Dedicated Training Coordination and Academic Operations professional with 10+ years of experience in educational institutions, training organizations, admissions, student counseling, and administrative operations. Experienced in managing end-to-end training processes, student lifecycle management, batch scheduling, faculty coordination, and center operations. Recognized for strong organizational skills, stakeholder management, and the ability to ensure smooth execution of academic and training programs while maintaining high service standards.

Experience

Training Coordinator – Training & Delivery Operations - Frankfinn Institute of Air Hostess Training

(2023-11)

  • Manage end-to-end training operations including batch planning, scheduling, classroom readiness, and training delivery support.
  • Coordinate faculty allocation, attendance tracking, student feedback, certifications, uniforms, ID cards, and courseware distribution.
  • Ensure smooth training delivery by maintaining quality standards, student engagement, and discipline management.
  • Oversee administrative operations, infrastructure maintenance, vendor coordination, and facility management activities.
  • Collaborate with academic, operational, and support teams to ensure seamless center functioning and positive student experience.

Academic Coordinator - IT Vedant

(2022-07 - 2023-09)

  • Managed daily academic operations, batch scheduling, and faculty coordination for multiple training programs.
  • Supported students throughout their academic journey and ensured smooth execution of training batches.
  • Coordinated classroom infrastructure, technical support, and resource allocation to maintain uninterrupted learning delivery.
  • Maintained academic records, operational reports, and administrative documentation.
  • Assisted in academic events, institutional activities, and operational improvement initiatives.

Manager – Counselor & Admission Operations - 4G Info Source LLP

(2018-04 - 2021-12)

  • Led a team of 7 counselors while managing admissions and student engagement activities.
  • Guided prospective students on course selection, enrollment procedures, and educational opportunities.
  • Managed admissions, fee collection, documentation, and student record maintenance.
  • Conducted follow-ups on inquiries, applications, and admissions to support conversion goals.
  • Prepared operational reports and ensured effective coordination between students and management.

Senior Research Associate - Grey & White (Formerly Human Capital Corporation)

(2016-02 - 2018-04)

  • Managed recruitment assignments across multiple industries and client accounts.
  • Sourced, screened, and shortlisted candidates through various recruitment platforms.
  • Coordinated interviews and maintained communication with clients and candidates.
  • Managed recruitment databases, reports, and hiring documentation.

Recruitment Specialist & CRM Coordinator - Human Capital Corporation

(2012-03 - 2013-07)

  • Supported recruitment and client relationship management activities.
  • Conducted candidate sourcing, screening, and interview coordination.
  • Maintained candidate records and recruitment documentation.
  • Assisted clients and candidates throughout the hiring process.

Education

Early Childhood Care & Education (ECCD) - Early Childhood Care & Education - Tree House (2015)

Master of Business Administration - Business Administration - Punjab Technical University (2014)

Bachelor of Arts - Arts - Mumbai University (2010)

Skills

TRAINING COORDINATORACADEMIC OPERATIONSSTUDENT SUCCESS

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