Sonali Sonu

Hardworking professional experienced in field and ready for challenging assignments. Reliable in completing quality work and exceeding expectations.

Fraud Detection Analyst in EFM at Tata Consultancy Services (2022-09 – 2024-11)

• Identify the insights from fraud trends and patterns to be observed in the queues, and communicate these findings to Payments Risk management with UK clients.
• Maintained accurate records of all Risk Payment conducted into suspected fraudulent activity.
• Review customer accounts for the payments fraud risk in a accurate manner (chargebacks, ACH returns, wire disputes, etc).
• Identifying various type of fraud in banking industry like ID Theft, First Party Fraud (FPF), Account Take Over Scam (ATO Scam), Account Take Over (ATO), Profile Take Over (PTO) and Take Over Attempt (TOA), Elder abuse / vulnerable adult fraud
• Worked For Automatic clearing House – Stop Payment Making.
• Worked as Quality Assurance as well.
• Chargeback done for the disputed transactions, if the transaction eligibles for the criteria.

Payment Risk Analyst at Coinbase (Artech) (2024-11 – 2025-02)

• Investigated and reviewed user accounts flagged for suspicious activity.
• Analyses red flags and transaction patterns to assess potential risks and took appropriate actions such as account restrictions, escalations, or closures in line with compliance protocols.

Fraud Detection Analyst at PWC (Xforia) (2025-06 – Present)

• Identifies, investigates, and helps prevent fraudulent activities.
• Monitored real-time alerts and applied risk assessment techniques to detect suspicious patterns, reducing potential financial losses and ensuring compliance with regulatory standards.

MBA in Finance – WESLEY PG COLLEGE (2022 – 2024)

B.COM in Honours – KESHAV MEMORIAL INSTITUTE OF COMMERCE AND SCIENCE (2019 – 2022)

INTERMEDIATE in CEC – BADRAKA JUNIOR COLLEGE FOR GIRLS (2017 – 2019)

SSC – KRISHNAVENI HIGH SCHOOL (2016 – 2017)