Sonu Verma
MIS Executive and IT Specialist
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About
Results-driven MIS Executive and IT Specialist with 1 year of experience in data management, system optimization, and automated reporting. Proven track record of reducing support ticket volume by 35% and increasing operational productivity by 20% through efficient infrastructure maintenance and custom software development.
Experience
MIS Executive (IT Operations) - Ashvira Fashion Private Limited - Mumbai, Maharashtra
(2025-09 - 2026-03)
- Designed and developed custom software applications using Agile methodologies, resulting in a 20% increase in productivity.
- Managed automated MIS reporting using Advanced Excel and Python to streamline business intelligence.
- Implemented and maintained enterprise-wide infrastructure, ensuring 99.9% uptime and minimal downtime.
- Reduced support ticket volume by 35% through efficient ticketing system management and proactive maintenance.
- Managed multiple projects simultaneously, prioritizing tasks and allocating resources effectively via Microsoft Outlook.
- Trained and mentored junior engineers, fostering a culture of innovation and continuous learning.
Education
Master of Computer Application - Computer Application - Dr.
Rammanohar Lohia Avadh
University, Ayodhya
Bachelor of Computer Application - Computer Application - Dr.
Rammanohar Lohia Avadh
University, Ayodhya
Senior Secondary Examination - Board of Secondary Education, U.P.
Matriculation - Board of Secondary Education, U.P.
