Soumodeep Mukherjee
Customer Relationship\TPA management\Health Claim
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About
Skilled in Operations management with a good amount of experience in Complaint handling, Customer Relationship, TPA management/Health Claim in Health Insurance and Service Domain.
Experience
· Enrollment and Complaint handling of all GMC and individual Health claim clients.
- As a SPOC pursuing all the communication with Corporate and Channel partners/Customers to ensure faster resolution within TAT.
· Liaising with the TPA’s, hospitals and related departments to get the claim resolved.
· Communicating the resolution to Corporate and Channel partners/Customers via emails, letters and web chats.
· Assisting the regional hospital networking team with hospital empanelment and wellness activities.
Education
Post Graduate Diploma in Business Administration Feb 2013
(Operations Management)
Symbiosis Centre for Distance Learning, Pune
