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Vimmi Saini

Vimmi Saini

Customer Relationship Management Executive

Talent
Delhi, NCR, New DelhiMember since May 5, 2026
Communication
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Communication

About

A dedicated and communication-focused professional with a strong commitment to customer excellence. Proven ability to build lasting client relationships, enhance service satisfaction, and contribute directly to organizational growth. Adept at working in fast-paced, customer-centric environments where clear communication and process efficiency are key to success.

Experience

Procurement Executive - Ace One Tech - Gurgaon

  • Material Procurement: Assisted in sourcing and procuring materials, equipment, and services tailored to specific project requirements and technical specifications.
  • Purchase Orders & Compliance: Drafted, reviewed, and issued purchase orders while strictly ensuring compliance with budget guidelines and company procurement policies.
  • Vendor Management & Negotiation: Coordinated closely with suppliers and vendors to secure competitive quotations, negotiate optimal pricing, and guarantee the timely delivery of goods.
  • Data & Inventory Management: Managed and updated critical procurement records, supplier databases, and inventory tracking systems to ensure data accuracy.
  • Performance Evaluation: Supported the Procurement Manager in assessing vendor performance metrics and identifying reliable alternative sourcing options to mitigate supply chain risks.
  • Cross-Functional Coordination: Liaised with finance and project teams to streamline payment processing and ensure flawless documentation.
  • Cost Optimization: Contributed to regional cost-saving initiatives and process improvements to enhance overall procurement function efficiency.

Operations & Client Relations Manager - H.S. Ahuja & Associates - Kirti Nagar (Delhi)

  • Client Relations & Showroom Management: Managed professional client communications via calls and in-person showroom walk-ins; assisted clients by showcasing display items tailored to their specific interior requirements.
  • Front Desk & Operations Administration: Functioned as the primary point of contact for the office; accurately maintained visitor logs, project status trackers in MS Excel, and daily attendance records for designers and factory labor.
  • Procurement & Vendor Coordination: Handled end-to-end procurement records and material sourcing (including specialized fabrics); coordinated with suppliers for quotations, price negotiations, and tracking quantities and costs.
  • Project & Design Liaison: Partnered closely with senior interior designers and clients during factory visits to monitor material quality, oversee furniture production, and ensure timely project deliveries.
  • HR Support: Assisted in recruitment operations by screening candidate profiles, managing applicant communication, and scheduling interviews based on specific roles and experience levels.

Pre-Executive Consultant - SK Interior - Ghitorni (Delhi)

6-Month Tenure

  • Client Consulting & Communication: Handled inbound and outbound client communications to understand project requirements; provided design solutions, conceptual ideas, and detailed pricing structures.
  • Project Coordination & Scheduling: Arranged client meetings with design and sales teams; scheduled critical site visits, measurements, and project execution timelines with supervisors.
  • Procurement & Vendor Relations: Assisted in sourcing and procuring project-specific materials, equipment, and services; collaborated with interior designers to manage vendor quotations, price negotiations, and supply chains.
  • Data Management & Reporting: Meticulously maintained and updated client tracking databases and live project statuses utilizing MS Excel.
  • Cross-Functional Collaboration: Partnered with senior interior designers and sales executives to finalize project aesthetics, optimize cost structures, and ensure the timely delivery of materials to site locations.

Customer Relations & Project Coordinator - Infotech Company - Delhi

1 Year Experience

  • Managed high-volume inbound and outbound communications, averaging 80–100 client interactions per day to identify and execute business opportunities.
  • Educated clients on company service portfolios, specializing in content digitization and typing projects for novels, academic literature, and manuscripts.
  • Guided clients through project lifecycles, clarifying technical requirements, standard operating procedures, and pricing structures.
  • Facilitated project onboarding by assigning typing tasks to teams and ensuring clear execution instructions.
  • Maintained consistent follow-ups with clients regarding ongoing milestones, project updates, and feedback tracking.
  • Oversee project quality assurance by coordinating checks for grammatical precision and strict formatting compliance before final delivery.
  • Cultivated long-term client relationships by delivering exceptional support and resolving inquiries effectively.

Education

Bachelor Of Vocational Studies - Interior Design - Meera Bai Institute of Technology, Maharani Bagh, New Delhi (2018-01 - 2022-12)

Bachelor Of Fine Arts - Fine Arts (2015-01 - 2015-12)

Skills

Customer Relationship Management Executive

Reviews

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