Srikanth Seethiraju

Results-driven Banking & Operations Professional with 16+ years of experience across Banking Operations, Financial Services, and Warehouse Operations. Expertise in Card Operations, Digital Banking Channels, Payment Gateway Operations, Visa & MasterCard Settlements, KYC/AML Compliance, EMV & Contactless Migration, Accounts Payable, GL Reconciliation, Inventory Management, and Logistics Coordination. Demonstrated success in business transformation, process automation, reconciliation management, vendor coordination, and project execution.

Skilled in optimizing operational efficiency, managing cross-functional teams, and delivering high-impact business solutions in fast-paced environments.

Warehouse Manager – Operations - Drona Logitech - Hyderabad, India

(2024-05)

• Manage end-to-end warehouse operations including receiving, storage, inventory control, dispatch, and stock movement.
• Handle inventory operations for major clients including Redtape, eShop, and Kothari.
• Conduct stock audits and reconciliation to maintain inventory accuracy.
• Coordinate inbound and outbound logistics to ensure timely dispatch and delivery.
• Maintain warehouse documentation, inventory reports, and operational records.
• Supervise warehouse staff and ensure adherence to operational and safety standards.
• Optimize warehouse space utilization and improve workflow efficiency.
• Successfully managed inventory operations for multiple high-volume clients with minimal discrepancies.
• Improved dispatch efficiency and reduced order processing turnaround time.
• Maintained accurate inventory tracking through effective reconciliation processes.

Assistant Manager – Operations - CITIBANK N.A. - Dubai, UAE

(2015-07 - 2019-04)

Key Expertise: Association Settlements | GL Reconciliation | MIS Reporting | Risk & Control | Vendor & Project Management

• Managed daily Visa & MasterCard transaction settlement operations.
• Monitored interchange and forex revenue/expense trends and reporting.
• Worked extensively on e-Recon financial reporting systems and reconciliation processes.
• Led operational transitions and onboarding of new partners.
• Managed invoice processing and vendor payment activities.
• Oversaw end-to-end project execution covering scope, cost, risk, quality, and timelines.
• Coordinated with internal stakeholders and external vendors for operational delivery.

Project Manager & Accounts Payable - CITIBANK N.A. - Dubai, UAE

(2013-08 - 2015-06)

• Conducted JAD sessions and prepared BRDs and FRDs.
• Performed GAP analysis and workflow design using MS Visio.
• Led system integration testing, UAT, and QA activities.
• Managed invoice processing, tracking, and vendor payment operations.
• Improved AP operational efficiency through workflow enhancements.
• Handled three-way reconciliation (PO, GRN, Invoice).

Process Analyst - CITIBANK N.A. - Dubai, UAE

(2010-04 - 2013-07)

• Led process improvement initiatives using BPM methodologies.
• Monitored KPIs and prepared management reports.
• Conducted workflow analysis for current-state and future-state processes.
• Delivered strategic operational recommendations and presentations.
• Identified automation opportunities to improve efficiency and reduce operational risk.

KYC Analyst - CITIBANK N.A. - Dubai, UAE

(2008-11 - 2010-03)

• Conducted KYC verification and AML compliance checks.
• Managed customer onboarding and documentation processes.
• Performed periodic KYC reviews and risk assessments.
• Coordinated with compliance and business teams for regulatory adherence.

Cards Delivery Officer - Rowyah Direct Sales (for Citibank) - Dubai, UAE

(2005-01 - 2008-10)

• Managed card dispatch and delivery operations across UAE & Bahrain.
• Maintained MIS reports and operational records.
• Performed reconciliation of stock and transaction records.
• Supported premium banking customers including Citigold clients.
• Ensured compliance with service quality standards.

MBA - Systems Management - Madurai Kamaraj University