Srinivas Alapati
Senior director, BPO Operations
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About
Possess 20 plus years of experience in Leadership role. Worked as Sr. Director Operations for SS&C Technologies where my role was heading BPO Operations for multiple locations and multi projects. Manages all the end to end functions like Operations Management, Quality Management, people engagement, client engagement, Co-Ordinating with all Internal stake holders for any requirements.
Experience
Possess 20 plus years of experience in Leadership role. Worked as Sr. Director Operations for SS&C Technologies where my role was heading BPO Operations for multiple locations and multi projects. Manages all the end to end functions like Operations Management, Quality Management, people engagement, client engagement, Co-Ordinating with all Internal stake holders for any requirements.
Education
B. Sc Graduate in computers from Osmania University. Completed PGDBM from university of hyderabad. Certified black belt in lean six sigma, pmp & csm.
