Srinivas P

Results-driven Logistics & Supply Chain professional with 8+ years of experience in warehouse operations, gateway customs clearance, pan-India distribution, and end-to-end supply chain management across MNCs and fast-paced startup environments. Proven experience working with senior leadership to streamline operations, implement ERP systems, establish scalable warehouse and distribution processes, and ensure compliance with domestic and international logistics regulations. Skilled in process optimization, cost control, vendor management, inventory planning, specialized packaging solutions, and cross-border logistics, including factory visits to China for supplier coordination and operational alignment.

Experienced in leading and developing teams, managing cross-functional stakeholders, and building strong relationships with customers, vendors, and logistics partners to deliver operational excellence, improve service levels, and achieve business objectives.

Operations Manager at Labelwind Global Media Pvt. Ltd. (2024-07 – 2024-08)

Reporting to Managing Directors

• Co-ordination with Customs for Air Import & Sea Freight Shipments Clearance.
• Monitoring Customs Clearance of the consignments.
• Making payments to Customs for Taxes and others when necessary.
• Co-ordination with clearing agents to ensure efficiency.
• Cross check HSN code and checklist before filing in ICEGATE.
• Co-ordination with Freight Forwarders on Clearance, optimizing the supply chain to achieve the best balance between customer service and cost-effectiveness.
• Monitoring Complete Toy Factory Operations DHS Nell India Pvt. Ltd. Sister Concern of Labelwind, such as inventory management, quality control, capacity planning, business travel management, production planning, supply chain management, and process design, effective operations management keeps processes running smoothly.
• Planning & coordinating Pan India Logistics Movements.
• Vendor Management responsible for managing vendor relationships, contract, payments and performance in services procurement.
• 24/7 Customer Support in managing Customer Calls and Sales Inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs.
• Introduced and successfully implemented Tranzact software platform to digitize procurement and inventory records, significantly simplifying day-to-day operations and improving documentation workflows.
• Executed international business development travel to China to audit manufacturing facilities, evaluate production capacities, and establish strategic vendor partnerships for long-term supply chain scalability.

Sr Warehouse & Logistics Pan india Operations incharge at Creadora India Pvt Ltd. (BORA) (2021-08 – 2024-06)

Reporting to Managing Director

• Plan and manage logistics, the warehouse, transportation, and customer services.
• Co-ordination with Customs for Air Import & Sea Freight Shipments Clearance.
• Handling all Import shipments of Company in co-ordination with Logistic Companies & CHAs.
• Visualize, facilitate, optimize, and coordinate the full order cycle from start to finish.
• Liaise and negotiate with key players such as suppliers, manufacturers, vendors, and customers.
• Track quality, quantity, stock, transport costs, delivery timelines, and productivity.
• Coordinate skills to oversee warehouse, catalog goods, and shipments.
• Address any problems or complaints that may arise quickly and amicably.
• Recruited, hire, train, and oversee warehouse personnel.
• Staying on budget, increasing productivity, honing accuracy, and adhering to safety standards.
• Analyze data and consider performance modifications and implement improvements.
• Comply with all regulations, laws, policies, and ISO requirements.
• Oversees the processing of customer orders.
• Review all shipping labels and packaging to ensure that they meet federal regulations.
• Ensures that all orders are delivered to customers in a timely fashion.
• Addresses and resolves any issues with delayed shipments.
• Orders supply to replenish inventory as needed.
• Maintaining Warehouse Stock Report, Inward & Outward Register.
• Ensures that all expenditures stay within the company budget.
• Maintains and manages delivery schedule.
• Designed and implemented a customized product packaging system for the BORA brand, introducing optimized wooden crates and specialized carton boxes that successfully eliminated transit damages and elevated the end-user customer experience.

Operations Executive at World Couriers (Amerisource Bergen), Bangalore (2021-02 – 2021-05)

• Service Assurance, Shipments Manifesting, Customer Services/Support Group.
• Handling Dangerous Goods/Pharmaceutical & Critical Shipments.
• Flight Schedule Review/Analysis and Online Booking.
• Shipments Pick-Up & Delivery, Planning & o-ordination with necessary Team and authorities within 24 hours.
• Follow-up and provide updates of the consignment to client.
• Handle Temperature based shipments.
• Planning and forecasting for the pharmaceutical shipment movement to All India.
• Ensures that all shipping and ordering deadlines are met.
• Serve as single point of contact for major distributors.
• Reports any problems, issues, and losses to company manager.
• Planning & coordinating Pan India Logistics Movements 24x7.
• Designing & Customizing Product Packaging in liaison with Vendors.
• Single point contact for all Packaging & Logistics solutions for the company.
• Using market intelligence to track competition, collecting data on operation performance, feedback from consumers on competitors.
• Temperature Data Logger Maintenance for Temp Sensitive Pharmaceutical Goods.

Operations Support Agent (BLR Airport Operations) - Promoted at FedEx Express Transportation and Supply Chain Services (India) Pvt Ltd, Bangalore International Airport (2018-11 – 2021-12)

• Handle escalated or more complex issue.
• Coordinate team activities or those of agency contract staff.
• Support supervisor or manager activities.
• Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
• Looking for areas of Improved efficiency.
• Provide KYC analyst experience with the ability to review and interpret complex data from variety sources.
• Filing CBE and ECM in Customs portal.
• Deal Import and Export Customs clearance.
• Accurate and timely reporting. Supports/research relevant data and collate for analysis and interpretation.
• Provides ongoing status updates to the management.
• Work on post clearance modifications.
• Support the design, review, and implementation of processes & procedures.
• Completion of administrative tasks and coordination relating to the front-line operation which includes data entry, ramp activities, sort activities, trace activities, dispatch activities.

Handler Lead - Promoted at FedEx Express Transportation and Supply Chain Services (India) Pvt Ltd (2018-03 – 2018-11)

• Coordinate freight delivery to designated locations.
• Ensure accurate and timely information updates.
• Providing solutions and tackling system issues.
• Keep current on all customs regulations.
• Daily based report on cleared and Hold Shipments.
• Use ergonomic equipment provided.
• Supervise frontline package handlers and streamline sorting workflows to minimize sorting errors during peak operational windows.
• Conduct daily shift briefings to emphasize security protocols, material handling compliance, and turnaround time efficiency metrics.

Hub-Handler Advance via Pay Asia at FedEx Contract (2017-01 – 2018-03)

• Attention to detail whilst working in a fast paced, pressurized environment.
• Daily interaction with co-workers, Warehouse Management.
• Comply with Company and Health and Safety regulations to ensure a safe working environment.
• Execute bulk cargo unloading, accurate indexing, and verification of shipment physical parameters against digital gateway logs.
• Achieved consistent compliance targets for package sorting speed and package structural scan accuracy under rigorous shift metrics.

Bachelor of Business Administration in BBA – Arni University (2015 – 2018)

PUC – Karnataka State Open University (2014 – 2015)

SSLC – Karnataka Secondary Education Examination Board (2012 – 2013)