Customer/Client support
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I'm a professional with 10+ years of experience handling customers in the US/CAN/UK regions.
Experienced Customer Service Administrator with a proven track record in the outsourcing/offshoring industry. Skilled in Service Delivery, Technical Support, Service-Level Agreements (SLA), Customer Relationship Management (CRM), and Customer Satisfaction. Strong support professional with a BSc focused in CS from Jodhpur National University.
I'm a graduate of JNU.
