Srinivasan V
Desktop Support Engineer
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About
Computer Science graduate with approximately two years of experience in IT support, desktop support, and end-user technical assistance. Experienced in troubleshooting Windows systems, Microsoft 365, hardware, and software issues. Currently developing skills in Java, C++, HTML, and Full-Stack Development with a strong interest in AI and software engineering.
Passionate about solving programming problems, writing clean code, and contributing to AI model improvement through analytical thinking and technical expertise.
Experience
Desktop Support Engineer at Cevian Solutions (2022-08 – 2022-11)
- Provided technical support for hardware, software, and Windows operating systems.
- Installed, configured, and maintained desktop systems and applications.
- Resolved user issues efficiently while maintaining high service quality.
- Documented technical issues and their resolutions.
Sales Promoter at FRQ BRO Private Limited (2023-03 – 2023-06)
- Assisted customers with product information and recommendations.
- Maintained sales records and supported daily business operations.
- Strengthened communication and customer service skills.
Warehouse Associate at LCM Logistics Private Limited (2021-11 – 2022-05)
- Managed inventory and maintained accurate stock records.
- Ensured timely processing and dispatch of products.
- Worked effectively in a team to meet operational targets.
Education
Bachelor of Science (B.Sc.) in Computer Science – Sri Krishna Adithya College of Arts & Science (2021)
