Sudhir Kumar Shaw

To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.

SUPERVISOR - RELIANCE JIO MART

(2020-01 - 2020-12)

• Monitoring daily operations and workflow; providing direction and feedback.
• Scheduling and assigning work, monitoring progress and results.
• Preparing and submitting reports on staff performance, productivity and efficiency.
• Handling customer inquiries and complaints.
• Minimized errors in shipment preparation through thorough quality checks before dispatching goods.
• Enhanced inventory accuracy through meticulous record-keeping and regular audits.
• Exhibited adaptability to changing workloads by seamlessly shifting between inbound and outbound tasks as needed
• Expedited order processing by accurately picking, packing, and shipping items according to customer specifications.
• Checked and rechecked orders before packaging and shipping items.
• Stored products in inventory locations to maintain inventory accuracy.
• Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
• Improved order fulfillment rates, ensuring accurate picking and packing of products for shipment.
• Inventoried warehouse stock on monthly, quarterly and annual basis.

ACCOUNTANT - KRISHNA SALES AND MARKETING

• Accurately record daily financial transactions, including sales, purchases, receipts, and payments, directly into Tally.

SR. SERVICE SALES EXECUTIVE - ARC INFOTECH PVT LTD

(2021-01)

• Prospect generation for potential customers per week and maintain a solid conversion rate at 80%.
• Build and maintain strong relationships with both new and existing clients to ensure repeat business and satisfaction.
• Reach potential buyers, establish trust & rapport, meet their needs & support with loyalty by providing solutions to their specific problems.
• Negotiate contracts, determine pricing, and close sales to meet or exceed sales quotas.
• Resolve customer complaints and issues promptly to maximize satisfaction.
• Develop and implement sales strategies and tactics to achieve revenue goals.
• Coordinate with internal departments like marketing and customer support to ensure a seamless client experience.
• Develop and execute business development strategies to maximize market position and financial growth.
• Find potential new customers through cold calling, networking, and other outreach methods.
• Develop and execute a strategic follow-up communication plan, resulting in the timely collection of 80% of all receivables within the due date.

WBBSE - ALIPORE TAKSHAL VIDYAPITH (2014)

WBCHSE - MAHESHWARI VIDYALAYA (2016)

B.COM (H) - CALCUTTA UNIVERSITY (2020)