Suga Priya

Dynamic Senior Technical Product Manager and Agile Delivery Consultant with over 11 years of IT experience, including 5+ years of leading Agile delivery in diverse sectors such as Healthcare, BFSI, Telecom, and CRM. I have a proven track record of transforming complex business challenges into clear, actionable user stories and ensuring high-quality product delivery. My expertise lies in enhancing sprint predictability, improving stakeholder collaboration, and driving Agile adoption.

I am passionate about leveraging technology to deliver impactful solutions that align with organizational goals. Open to remote contract, freelance, fractional, and part-time roles.

Senior Technical Product Manager - Carelon Global Solution India LLP

(2026-03)

• Collaborated with engineering teams to ensure technical solutions align with product requirements, enhancing product quality and scalability.
• Managed product backlogs, creating and refining user stories with clear acceptance criteria to guide the engineering process effectively.
• Participated in Agile ceremonies, including sprint planning and retrospectives, ensuring the team has a clear understanding of product priorities.
• Triaged product-related issues and worked closely with engineering teams to resolve bugs, maintaining open communication with stakeholders.
• Identified potential risks and implemented strategies to mitigate them, ensuring successful product delivery aligned with company goals.

Senior Scrum Master / Project Manager - KAP Computer Solutions Pvt Ltd

(2021-05 - 2026-02)

• Stabilized underperforming sprint delivery, improving predictability from around 70% to 85-90% through effective backlog management and Agile practices.
• Led capacity planning and delivery forecasting across PI cycles, optimizing resource allocation and project timelines.
• Coordinated with product owners and engineering leadership to enhance backlog readiness and sprint planning accuracy across distributed teams.
• Developed executive dashboards for delivery visibility and trend reporting, facilitating informed decision-making at the executive level.

Project Manager - KAP Computer Solutions Pvt Ltd

(2015-02 - 2021-04)

• Established project governance and change management practices that significantly improved delivery predictability and stakeholder satisfaction.
• Collaborated directly with the CEO on project prioritization and resource planning, supporting organizational growth from 25 to 250 employees.
• Managed vendor coordination and budget tracking, enhancing executive decision-making through comprehensive reporting dashboards.

MBA - International Business

B.Sc. - Mathematics