Sujith Kumar

Brings extensive experience in Operations across multiple sectors including Retail, E-Commerce, and Logistics, with a proven track record in various functional roles.

Quick

Learner, strategic thinker and focused on planning and then execution to produce measurable results. Skilled in analysis of processes and systems and increasing efficiency. Interpersonal skills and leadership to develop capacity and skills of co-workers.

Dispatch Manager at ABIS Proteins Private Limited (2026-01 – Present)

ABIS (often associated with ABIS Exports India Pvt. Ltd. / IB Group) is a leading Indian agri-business conglomerate based in Rajnandgaon, Chhattisgarh. Founded in 1985, the company operates across India's protein, animal feed, and edible oil sectors, employing over 12,000 people and partnering with 25,000+ farmers.

• Managed end-to-end dispatch operations, including logistics planning, order processing, and timely product deliveries.
• Coordinated the daily dispatch of approximately 15 tons of stock to 70+ HoReCa customers and distributors.
• Coordinated with sales and Production to ensure accurate order fulfillment and seamless dispatch operations.
• Managed frozen stock inventory, ensuring proper cold chain management, stock rotation (FIFO/FEFO), and storage compliance.
• Prepared and maintained daily operational reports, including vehicle utilization, dispatch, mortality, and customer returns.
• Coordinated customer-wise production planning based on daily order requirements from HoReCa customers and distributors. Managed packing and freezing of surplus stock, maintaining proper cold chain procedures and frozen inventory levels.
• Planned and monitored inventory movement between processing, frozen storage, and dispatch to minimize wastage and maximize stock utilization.
• Optimized dispatch planning to reduce transportation costs, delivery delays, and product wastage.
• Investigated dispatch shortages, stock variances, and customer complaints, implementing corrective actions.

Assistant Manager Dispatch & Logistics / Area Manager Operations at Delightful Gourmet Private Limited (Licious) (2017-09 – 2025-09)

Licious is India's first D2C Unicorn, headquartered in Bengaluru, Karnataka, India. The company operates on a farm-to-fork model, owning the entire back-end supply chain and cold chain. It operates across Bengaluru, Hyderabad, Delhi, Gurugram, Faridabad, Noida, Mumbai, Pune, Chennai, Chandigarh, Jaipur, Coimbatore, Kochi, Visakhapatnam, Vijayawada, Pondicherry and Kolkata.

The company has 5 processing centers, one of each in Hyderabad, Mumbai, Gurugram, Kolkata and Bengaluru. Licious is recognized with the FSSC22000 UKAS certification for food safety.

• Directed end-to-end logistics operations for 7 key cities (Kolkata, Vijayawada, Vizag, Nagpur, Raipur, Bangalore, and Hyderabad), ensuring on-time dispatch for B2C and high-volume merchant channels (Swiggy, Zepto, Amazon).
• As Pan-India Logistics Coordinator, leading major initiatives, tracking Channel Partner cost efficiency, and planning routes and costs for new launches across the country.
• Validated and managed the Pan-India Logistics Budget, conducting monthly provisioning and cost allocation to cross-functional teams in collaboration with business finance.
• Maintained strict adherence to SLAs and TAT targets, monitoring vehicle usage to optimize routing and control logistics costs across the operational network.
• A cost-reduction initiatives by coordinating with vendors and implementing new strategies to cut down both logistics and manpower costs.
• Built and maintained strong vendor relationships, negotiating contracts and commercial terms based on detailed analysis of system wastage to secure optimal pricing and service levels.
• Managed the complete Procure-to-Pay (P2P) cycle for both Pan-India Logistics and Hyderabad Non-RM operations using SAP.
• Conducted Monthly Operational Reviews by preparing detailed reports and PPTs (M-O-M) to validate improvements in process efficiency and overall cost reduction.
• Served as the primary SPOC for preparing monthly Provisions and MIS reports for all non-RM operations across Pan India stakeholders.
• Managed Inventory and Store Operations for all Non-RM dispatches across the central cluster.
• Developed and implemented strategies to drive order volume growth and improve operational performance.
• Analyzed and resolved on-ground escalations causing supply delays by leveraging data insights and coordinating with field teams.
• Conducted daily review meetings with the Hub Manager to discuss performance issues, address escalations, and implement corrective actions.
• Performed detailed Root Cause Analysis for Out-of-Stock incidents and implemented preventive measures to minimize recurrence.
• Conducted retraining sessions for Delivery Executives and Managers to enhance quality standards and operational efficiency.
• Executed new rate card launches and ensured smooth implementation across hub operations.
• Delivered training programs to delivery partners on new policies, procedures, and process updates.
• Planned and coordinated inter-hub stock transfers to resolve Out-of-Stock issues and maintain product availability.
• Managed daily cash reconciliation and ensured accurate and timely deposits into the company's bank account.
• Supervised a team of delivery executives to ensure on-time deliveries and maintain SLA compliance for superior customer satisfaction.
• Oversaw receiving, warehousing, and distribution operations, ensuring compliance with company policies and operational standards.
• Maintained optimal inventory control by conducting regular physical stock audits and reconciling with system data.
• Planned and monitored slot-wise dispatch schedules to ensure timely deliveries to customers.
• Took on additional responsibilities related to hub operations management as required.
• Prepared comprehensive end-of-day reports, including sales performance, SLA adherence, and order counts per delivery executive.
• Received stock from the Central Kitchen, verified quantities through physical checks, and completed daily stock closing while following the FEFO method.

Team Leader – Operations at Moonshots Internet Private Limited (Opinio) (2016-03 – 2016-11)

Founded by Mayank Kumar and Lokesh Jangid, Opinio is a tech-enabled hyperlocal logistics start-up that helps small businesses (merchants) – restaurants, grocery stores, bakeries, and laundry stores – fulfil their demand by offering delivery as a service. Opinio amassed $7 million in its Series-A funding from logistics company Delhi very, Sands Capital, and Accel Partners. The shutdown poses serious questions on the viability of other business-centric, on-demand logistics businesses.

Importantly, Opinio is the second business-centric funded company to halt operation after Zomato-backed Picking.

• Handling a team of 100+ delivery executives.
• Define Rider service quality parameters for better customer and merchant experience.
• Monitoring key quality metrics at Rider level and ensuring they are under tolerance level.
• Tracking adherence of team associates.
• Run exercises for filtering delivery executives for non-adherence to quality standards.
• Solving Merchant issues.
• Cash Reconciliation on daily basis and same has been submitted to accounts dept.
• Preparing reports at end of the Day of sales report, order count by each delivery executive.
• Maintaining Day end Cash closing reports and DDR (daily delivery reports) total orders count.

Executive – Operations at Bundle Technologies Pvt Ltd (Swiggy) (2015-06 – 2015-10)

B Tech – TRR College of Engineering, Hyderabad (2011 – 2015)

Intermediate (MPC) – Narayana Jr College, Sr Nagar (2009 – 2011)

SSC – Oxford High School, Erragadda (2009)