Suman Rajbhar

Motivated professional with 2+ years of experience in sales coordination, pre-sales, and customer support. Seeking a Customer Support or Operations Executive role in Ahmedabad where I can apply my CRM expertise, Tally skills, and strong communication abilities to contribute to organizational growth.

Internship – Software Licensing & Renewals - India Infotech

(2026-01 - 2026-03)

• Managed renewal process for Quick Heal Antivirus for 50+ clients, ensuring zero service interruption
• Resolved customer inquiries related to software licensing, achieving high client satisfaction
• Maintained accurate client records and coordinated with the technical team for timely support

Pre-Sales Associate - Enego Startup Advisory Pvt Ltd.

(2025-07 - 2025-12)

• Served as first point of contact for prospective clients, handling 20+ inquiries daily
• Identified client needs and provided tailored product information to support the sales pipeline
• Maintained CRM records with 100% accuracy to track and convert leads

Sales Coordinator - Finwizz Finance Pvt Ltd.

(2024-06 - 2025-06)

• Coordinated between 30+ customers and internal sales team to ensure smooth service delivery
• Managed customer documentation, follow-ups, and inquiries maintaining high satisfaction levels
• Assisted in processing client files and maintaining organized records for finance operations

Bachelor of Commerce - Commerce - Lokmanaya College, Ahmedabad

Higher Secondary - 12th Grade (2021)