Suman S
Global Process Lead - Tax Operations - US Payroll
Hire this person
Send a job offer directly to this candidate
About
Client-focused Tax Operations Process Lead with 2+ years of experience in U.S. payroll tax operations, specializing in client onboarding, federal and state tax filings, payroll corrections, amended returns filings, and SUI Services. Experienced in managing end-to-end tax filing processes, resolving complex payroll tax issues, and improving workflow efficiency through cross-functional collaboration and process optimization. Proven ability to maintain high accuracy, meet strict SLA timelines, and support scalable operations through documentation and training.
Experience
Global Process Lead-I Tax Operations at Paychex Inc (2023-09 – Present)
Team Supervisor at Sri Manjunath Enterprises (2018-12 – 2023-08)
- Supervised a team of 50+ members in sewage treatment plant operations.
- Managed day-to-day team coordination, task allocation, and operational oversight.
- Ensured smooth workflow execution and team productivity.
Team Excellence at Creative Synergies Group (2014-07 – 2018-11)
- Managed end-to-end design deliverables based on client requirements.
- Coordinated task execution to ensure timely and quality delivery.
- Supported team efficiency and client satisfaction through effective communication and follow-through.
Education
Bachelor of Engineering in Aeronautical Engineering – Visvesvaraya Technological University (VTU) (2009 – 2013)
