Chaitra Balotagi

Global Payroll and Financial Operations professional with strong expertise in managing end-to-end payroll processing/management, financial reporting, and client engagement across multiple geographies. Experienced in handling 45+ global clients, ensuring high accuracy, compliance, and on-time delivery. Skilled in payroll audits, implementation, stakeholder management, and process optimization.

Adept at driving efficiency through SOP creation, automation, and cross-functional collaboration while maintaining strong client relationships and service excellence.

Senior Associate (Team Captain) – Global Engagement Services at PwC India (2025-07 – Present)

Associate 2 & 3 – Global Engagement Services at PwC India (2024-07 – 2025-06)

Associate – Global Engagement Services at PwC India (2022-04 – 2024-06)

• Global Payroll Processing (GPP): Managed payroll for 45+ global clients ensuring 98% on-time delivery through coordination with local teams.
• Client Management: Independently handled 10+ high-value clients, reducing payroll errors by 25% and improving client satisfaction by 30%.
• Payroll Accuracy & Compliance: Resolved payroll discrepancies including tax miscalculations, GL mismatches, and ESPP reporting, improving reconciliation timelines by 30%.
• Audit & Compliance: Led monthly and quarterly payroll audits with 100% compliance and zero audit findings.
• Process Optimization: Designed and implemented 40+ SOPs, reducing deviations by 40% and improving onboarding efficiency by 35%.
• Implementation: Led 10+ global client implementations including BRDs, parallel runs, payroll calendar setup, and final validation with 100% accuracy.
• UK Payroll: Processed UK payrolls using Star Payroll software ensuring 100% accuracy and zero rework across multiple payroll cycles.
• Project Management: Coordinated 1,800+ payroll calendars for 45+ companies across multiple countries ensuring approvals and system integration.
• Testing & Integration: Conducted pay code testing (150+), interface testing, and ensured accurate data transfer across systems.
• Bank File Processing: Corrected and reprocessed payroll bank files ensuring zero delays and complete accuracy.

MBA in Finance & Marketing – Acharya Bangalore Business School (2020 – 2022)

Bachelor of Commerce in B.Com – Anjuman Arts Science & Commerce College (2018 – 2020)

Diploma in Commercial Practice – K H Kabbur Institute of Engineering (2015 – 2018)