Sumit Rajhans

Principal Product Manager with 12+ years' experience building enterprise SaaS products and AI-driven automation across secure financial transactions, lending workflows, trading lifecycle, and healthcare tech products. Drove $10M revenue by owning mission-critical platforms and delivering enterprise solutions for SMB and Banking clients. Led Engineering teams managing 0-1 product portfolios across end-to-end financial operations, including back-end processes.

Expert in roadmap ownership, platform modernization, desktop-to-cloud migration and cross-functional execution. Skilled in driving product life cycle, rapid prototyping, marketing strategy, and feature-based delivery for large-scale systems leveraging ML, LLMs, and API-based architectures.

Principal Product Manager, Loan Origination System (LOS) at Persistent Systems Limited (2024-04 – Present)

• Directed three strategic initiatives with the Chief Delivery Officer driving Practice revenue growth from $50M to $70M.
• Led SaaS LOS platform lifecycle, onboarding 3 banks and enabling digital onboarding and KYC for 100K applicants monthly.
• Defined an API-first strategy integrating Aadhaar and credit bureau APIs, resulting in 40% faster KYC and underwriting.
• Owned roadmap for enterprise financial workflows – onboarding, payments integration, reporting – for mid-market clients.
• Implemented MonkeyLearn for AI-based ticket classification, reducing manual triage by 30% and improving SLA adherence.
• Enabled agentic AI-driven OCR-based classification, banking data extraction, and validation, reducing manual effort by 40%.
• Led 12-member agile team driving Portfolio strategy and governance to ensure regulatory compliance and approvals.
• Defined OKRs for onboarding and KYC flows, leveraging funnel analytics to uplift conversion by 18% and reducing drop-offs.
• Partnered with Sales, Finance, and Engineering teams to support $5M in Enterprise deals, enabling tailored SaaS solutions.

Product Manager, Trading & Risk Platform at FIS Global Limited (2021-02 – 2023-03)

• Directed two B2B Energy Trading SaaS products which catered to 5 diverse US & EU clients and generated revenue of $6M.
• Elevated CSAT by 25% through maintaining an 18-month rolling roadmap aligned with client priorities and strategic goals.
• Catalyzed $10M in revenue expansion by implementing an innovative Application Integration Framework as a SaaS offering.
• Boosted MRR by 11% by restructuring trade reporting tool into a marketable trading product and acquiring four customers.
• Optimized feature rollouts across front-to-back trade lifecycle, boosting product adoption by 20% across platform.
• Led legacy-to-modern platform migration using API-first architecture, improving scalability, and cloud-based adoption.

Product Owner, Healthcare Tech at Deutsche Telekom Clinical Solutions (2019-08 – 2021-02)

• Launched a SaaS-based product for Hospital Management System supporting multi-department workflows for EMEA clients.
• Brainstormed with team of German Doctors, Nurse Admins to define User personas, mockups to maximize feature coverage.
• Mapped patient admission, claims submission, and billing workflows, translating them into configurable digital modules.
• Partnered with solution architects to ensure platform compliance with HIPAA guidelines and German healthcare regulations.
• Created user stories, managed sprint backlogs, and ensure alignment between compliance needs and engineering deliverables.
• Led UAT cycles across product modules and designed healthcare KPI dashboards and API integrations to enable tracking claims.

Product Analyst, Mortgage Product at Bank of America (Infosys Limited) (2018-05 – 2019-07)

• Led the end-to-end product development and launch of a B2C loan platform for a US Bank, generating $1 Mn in revenue.
• Collaborated with external partners to devise product roadmap and manage alliances for complete loan lifecycle on platform.
• Increased loan product user base by 15% through strategic product improvements and enhanced product support.
• Defined loan system architecture, roadmap, GTM path, prioritizing user journeys and validating customer pain points.
• Streamlined loan processing by 23%, resulting in faster application turnaround times through API modeling and optimization.

Automation Developer, Retail Banking at Lloyds Banking Group (Cognizant Technology Solutions, Synechron) (2014-01 – 2018-04)

• Developed APIs for payment and settlement workflows, enabling secure financial data exchange among banking systems.
• Developed UAT scripts and executed validations for payment modules to ensure GDPR-based regulatory compliance.
• Refined customer experience by collaborating with cross-functional teams to revamp the entire UI of Retail banking website.
• Reduced time to go-live by 30% by automating switches and designing reusable service components for a UK bank.

Master of Business Administration in Marketing and Strategy – Indian Institute of Management, Lucknow (2023-04 – 2024-03)

Bachelor of Technology in Mechanical Engineering – Amritsar College of Engineering and Technology, Amritsar (2009-08 – 2013-05)