Pratiksha Lall
PRODUCT MANAGER • FINTECH & AI • B2B SAAS
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About
Product manager in fintech and AI with two independently shipped products — FraudShield (XGBoost + LangChain RAG + LangGraph multi-agent fraud detection) and ShopEase (MySQL + REST API + Power BI checkout optimization) — covering the full lifecycle: market research, PRD/BRD authorship, RICE prioritization, and stakeholder-facing delivery. Four years owning requirements and cross-functional delivery on internal workforce platforms at Deloitte and TCS, including an hours-logging feature launched to 303 active users.
Experience
Consultant, Contract at Deloitte (2026-01 – Present)
- Owned and launched a client hours-logging feature on StaffIt (internal workforce platform) to 303 active practitioners — ran stakeholder discovery, defined acceptance criteria, and drove the Agile rollout across the practice, eliminating manual scheduling and cutting time-tracking errors by 80%.
- Executed UAT for platform-wide nomenclature and configuration changes on StaffIt — coordinating member-firm-wise and GO-level test cycles to validate releases before go-live, ensuring zero regression across practice workflows.
- Built a Python automation tool generating the StaffIt Schedule Hours Report across 10 geos, with an Attention Needed view flagging upcoming assignment roll-offs and available bench capacity — cut report prep from 2 hours to under 5 minutes and gave Resource Champions a prioritized redeployment worklist.
- Built and launched a Netherlands Practitioner Utilization Tracker (Power Query), consolidating 3 reports from StaffIt into a single live dashboard — cutting manual reporting effort by 85% and giving leadership real-time visibility into resourcing decisions.
Assistant System Consultant at Tata Consultancy Services (TCS) (2022-07 – 2025-12)
- Managed the end-to-end demand-to-deployment workflow for 100+ concurrent open roles — defined intake specs, modelled workflow rules, and set fulfillment SLAs across 3 business units; reduced requisition-to-deployment cycle time by 55%.
- Led 10+ structured discovery sessions with 25+ stakeholders (Workforce Managers, Client Partners, Delivery Managers) to surface requirements, resolve priority conflicts, and translate inputs into actionable delivery plans.
- Flagged a critical resourcing bottleneck on a strategic global account (Alphabet); scoped a rapid-fulfillment playbook, aligned 3 cross-functional teams in a war-room setup, and closed 75% of 40+ open positions within 2 months — unblocking a strategic account ramp.
- Delivered a workforce intelligence dashboard (3 BUs, live data) tracking utilization, bench health, and deployment gaps — replaced 3 manual reports and became the org's single source of truth for resourcing decisions.
Education
MBA – Sathyabama University, Chennai (2020 – 2022)
B.Tech in Electronics and Communication Engineering – Government College of Engineering, Kannur (2015 – 2019)

