Suraj Kharwar

Dependable housekeeping professional with experience in guest room cleaning, room preparation, guest service, team coordination, and daily housekeeping operations. Comfortable handling guest concerns, maintaining service standards, managing shifts, and following lost and found procedures. Known for punctuality, teamwork, and a service-focused approach.

Guest Room Associate – Housekeeping - Ritz-Carlton, Pune - Pune

(2024-05)

• Perform BSA audits and support housekeeping quality standards.
• Handle guest complaints and work to resolve concerns on time.
• Prepare VIP rooms according to required service standards.
• Support shift handling, desk operations, and daily housekeeping coordination.
• Manage the lost and found process and maintain proper procedures.
• Conduct team briefings and provide training support to team members.

Housekeeping Associate - Ritz-Carlton, Pune - Pune

(2023-10 - 2026-08)

• Clean and maintain guest rooms according to housekeeping standards.
• Respond to guest concerns and assist with timely solutions.
• Communicate professionally with guests and colleagues.
• Work effectively as part of the housekeeping team and manage assigned tasks on time.

Housekeeping Trainee - Hyatt Regency, Pune - Pune

(2023-09 - 2023-09)

• Supported daily housekeeping operations across shifts.
• Worked with the team to complete assigned duties on time.
• Developed practical knowledge of linen handling and housekeeping procedures.

Bachelor in Hotel Management - D.S.M.S (2019-06 - 2023-08)

Intermediate - S.S.B.I.C. Anai, Azamgarh (2019)

High School - S.S.B.I.C. Anai, Azamgarh (2016)