Suraj Shaw
IT Support Engineer
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About
To achieve meaningful employment with a company as an IT professional which will allow me to address and solve your company's technical needs and requirement, by applying my experience. A confident and reliable IT support engineer with extensive practical experience of working with computers. Proven ability to administer and control the operation, configuration and maintenance of computer based information systems.
Real expertise in computer hardware and networking, maintenance, updating and troubleshooting.
Experience
IT Engineer (IT Field Engineer for Reliance Project) at communication test design India private limited (2023-06 – Present)
Knowledge of Conferencing hardware and software solutions. Being current on the latest IT trends and technologies to help guide the direction of the team. Own and Lead IT Projects with precise execution throughout the complete Project lifecycle.
- Arrange installation of site data cabling and IT infrastructure such as multi-function copiers
- Ensure that Service Desk and directories are kept up to date with new site set-ups and closures
- Think on your feet and solve problems quickly and to tight deadlines
- Installs, configures, and troubleshoots desktop systems, workstations, servers, and network issues in a heterogeneous environment
- DVR - Assign DVR IP Address, setting up port forwarding, setting up a static IP Address
- Router - configuration static IP Address and wifi security system setting
- Switch - configuration LAN ports and client ports, VLAN configure
- RJ45 - Ethernet cable crimping and define the standards T-568A and T-568B
- RAID - Network Attached Storage configuration
- VMware - Workstation installation
- VPN - A virtual private Network connection configuration
- HMS - HMS software support
IT Administrator at Sarala Birla Public School (2017-12 – 2020-03)
Service Engineer at Lenovo service center (2016-09)
Technician for Hardware and Networking at SGRS Academic Pvt. Ltd. (2014-03 – 2015-11)
Backup Support for TCS Online Examination
IT Administrator at Computer World Services (2013-01 – 2014-02)
- Performs Hardware, Software and Network upgrades for the Company
- Responsible for all types of IT related Maintenance
Education
Matriculation – JAC board (2010)
Intermediate – JAC board / ISC (2012)
B.A. in Graduation (2015)
DCA in Computer Qualification
Diploma in Hardware & Networking – MGU
