Sushant Prabhakar

Detail-oriented and proactive professional with experience in customer support, coordination, communication, and administrative assistance. Skilled in managing schedules, handling client communication, organizing tasks, and supporting teams in fast-paced environments. Strong problem-solving abilities, excellent verbal and written communication skills, and the ability to maintain professionalism and confidentiality while working remotely.

Executive Assistant at MD Group (2020-08 – 2026-02)

• Assisted clients and teams with communication, scheduling, and coordination tasks.
• Managed emails, documentation, and follow-ups professionally.
• Maintained organized records and handled multiple responsibilities simultaneously.
• Supported remote operations using productivity and collaboration tools.
• Collaborated with team members to improve response times and streamline communication processes.
• Provided timely and accurate responses to inquiries through chat support, enhancing overall customer satisfaction.

PROGRAMMER at SMC Global Securities (2009-12 – 2011-01)

• Developed and maintained software applications for financial trading operations, ensuring reliability and performance.
• Collaborated with cross-functional teams to enhance system performance and user experience, resulting in improved user satisfaction.
• Implemented automated testing frameworks to improve code reliability and efficiency.
• Analyzed user requirements to design scalable solutions that supported business objectives and facilitated growth.
• Conducted code reviews to ensure adherence to industry standards and improve overall quality.

SOFTWARE DEVELOPER INTERN at Focus Infosoft Pvt Ltd (2009-05 – 2009-11)

• Developed and tested software applications using Dot Net to meet project specifications.
• Collaborated with cross-functional teams to gather requirements and design effective solutions.
• Assisted in debugging code and troubleshooting application issues to enhance application performance.
• Participated in code reviews to ensure adherence to best practices.

Masters of Computer Applications in Computer Science – Indira Gandhi National Open University (2012-12)

Bachelor of Computer Applications in Computer Science – Guru Hargobind Institute of Management & IT (2009-06)