Sushanto Das
Director of Agentic AI Technology Delivery of Capital Markets
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About
Forward-thinking Director of Agentic AI Technology Delivery of Capital Markets with 20 years of progressive IT sector excellence directing complex system development, banking platforms, and transformation programs for tier-1 BFSI organizations. Proven expert in leading full-cycle technology delivery of enterprise-scale data platforms, digital channels, and emerging AI/ML implementations across multi-project portfolios. Skilled at executing robust architecture integration, modern engineering standards (CI/CD, DevOps), and high-visibility program governance while translating client expectations into tangible business value as a trusted interface for CXO partners.
Experience
Director - Capital Markets & Technology Delivery Lead at FIS (Fidelity National Information Services) (2021-08 – Present)
- Lead delivery of multiple concurrent technology delivery streams for a multi-million-dollar global portfolio, directing cross-functional engineering and data/AI specialist teams of 120+ resources.
- Architected a comprehensive Global IT Governance strategic roadmap that achieved 100% schedule adherence and a 14% improvement in operational delivery metrics across core banking environments.
- Own and execute full program governance architecture (SteerCo, MSR, WSR), serving as the primary delivery interface to translate complex business needs into solution architecture for CXO and technology partners.
- Manage financial health of client portfolios with full P&L accountability, executing cost forecasting and variance analysis that expanded gross margins by 8.5% through precision resource utilization.
- Partnered with pre-sales engineering teams to co-author 12+ critical RFPs, SOWs, and business proposals, successfully acquiring new enterprise logos and driving a 22% footprint expansion.
- Orchestrated full-cycle system delivery and integration of cloud-native platforms with client legacy environments, minimizing operational risk profiles and accelerating time-to-market by 18%.
- Pioneered a robust risk mitigation framework and automated escalation paths that maintained 99.9% service continuity and strict contract SLA compliance during high-pressure software release transitions.
Senior Program Manager / Enterprise Transformation Lead / Delivery Lead at Global IT Sector (2006-06 – 2021-08)
- Accumulated 17+ years of delivery experience leading complex system development, transformation programs, and digital payments platforms within highly regulated BFSI, data platform, and enterprise tech environments.
- Managed multi-project portfolios valued up to $10M+ with overall ownership of scope, schedule, cost, quality gates, and milestone acceptance criteria across distributed locations.
- Championed modern engineering standards and Agile methods, migrating legacy environments to modern cloud architectures and driving an average 30% reduction in regional OPEX.
- Directed architecture build, system integration, and data engineering projects involving complex API structures, data lakes, and automated test environments.
- Mentored and guided cross-functional delivery teams of 100+ engineers, fostering an internal culture of technical excellence, continuous learning, and future-ready engineering compliance.
Education
Bachelor of Engineering (B.E.) in Computer Science & Engineering

