Swagata Saha

Dynamic HR professional with 2.9 years of hands-on experience in end-to-end talent acquisition, workforce planning, and employee relations across IT, non-IT, and operational functions. Proven ability to manage high-volume recruitment, deploy HRIS platforms, and drive blue-collar & frontline workforce engagement. Well-versed in Indian labour laws, compliance frameworks, and HR analytics.

Thrives in fast-paced, operational environments and excels at collaborating with Operations and Logistics stakeholders to align people strategy with business goals.

HR Executive - Webskitters Technology Solution Pvt Ltd. - Kolkata

(2025-03)

• Managed workforce planning and employee relations for 600+ staff; resolved 98% of HR issues without escalation, demonstrating strong frontline HR capability.
• Implemented and assisted HR strategies aligned with business goals, resulting in a 20% reduction in employee turnover.
• Implemented Zoho People HRMS, managing employee records and reducing manual HR tasks by 40%.
• Maintained 98% accuracy in attendance tracking using biometric and app-based systems, ensuring workforce availability aligned with operational SLAs.
• Developed HR dashboards tracking KPIs including absenteeism, attrition, and performance ratings, enabling data-driven workforce decisions.
• Partnered with department heads to implement workforce strategies that improved team efficiency by 12% and achieved 20% attrition reduction in high-churn teams.
• Drafted and standardised HR documentation: offer letters, appointment letters, NDAs, policy manuals, and disciplinary notices in full compliance with regulations.
• Maintained 100% accuracy in employee records for 250+ professionals, ensuring compliance with internal policies and government regulations.
• Supported end-to-end payroll processing by maintaining employee attendance, leave, LOP, PF, and ESIC information.

Junior Recruiter - Klizo Solutions Pvt Ltd. - Kolkata

(2024-02 - 2025-02)

• Executed end-to-end recruitment for 50+ IT and Non-IT professionals, achieving an 85% offer-to-join ratio through targeted sourcing and structured interviewing.
• Managed 1,000+ candidate screenings and 100+ interviews monthly across platforms including Naukri, LinkedIn, Indeed, and ATS tools.
• Reduced time-to-fill by 50% through process improvements; streamlined onboarding and documentation for 50+ new hires.
• Led employee engagement initiatives with 4+ events per quarter and contributed to training and development programs supporting 50+ employees.

Human Resource Executive - PCS Global Pvt Limited - Kolkata

(2023-07 - 2023-12)

• Managed end-to-end recruitment and onboarding of 200+ IT and non-IT professionals with 100% role fulfillment within timelines high-volume hiring directly relevant to darkstore staffing.
• Designed a streamlined recruitment system that reduced time-to-hire by 30% and improved sourcing effectiveness by 40%.
• Conducted performance appraisals, training, and engagement initiatives resulting in a 15% performance boost and 10% drop in attrition within 6 months.
• Maintained 100% compliance during audits and handled employee exits with a 95% retention rate for critical roles.

Masters in Business Management - Business Management - Swami Vivekananda University (SVU) (2024 - 2026)

Masters of Arts - Applied Psychology - Amity University (2021 - 2023)

Bachelor of Arts - Psychology - Asutosh College, Calcutta University (2017 - 2020)