Swathi H C

Overall, 5 years of experience in infrastructure monitoring, administration, and support of enterprise monitoring tools including Zabbix, IBM Tivoli Monitoring, ScienceLogic SL1. Hands-on experience in implementation, configuration, automation, troubleshooting, and BAU support across large enterprise environments.

Associate Infrastructure Specialist - Kyndryl

(2021-06)

Accounts: BNSF, Chubb, AVIS, NASCO, Parkland, Wesco, VF Corp

• Installation, configuration, and administration of Zabbix servers, proxies, and agents
• Creation of custom templates, triggers, dashboards, and alerting actions
• Distributed monitoring setup using Zabbix proxies
• Integration with Event Management
• Automation of host onboarding using scripts and APIs
• Installation and administration of TEMS, TEPS, TEMA
• Agent deployment, upgrades, and remote configuration
• Situation creation, threshold tuning, and PMR coordination
• Data collector installation and configuration
• Device discovery, credential templates, and threshold setup
• Event policy configuration and Netcool integration
• Daily health checks and upgrade coordination

MCA - PES College of Engineering, Mandya (2020)

BSc - Computer Science - PES Degree College, Mandya (2017)