Swathy W

Results-driven PMO Professional with 7.5+ years of experience supporting enterprise programs, project governance, portfolio management, stakeholder communication, risk management, resource planning, and executive reporting. Proven expertise in driving project execution through structured PMO frameworks, ensuring compliance with organizational standards, monitoring project health, managing budgets, coordinating cross-functional teams, and delivering strategic business objectives. Experienced in handling large-scale initiatives across IT and business operations while providing leadership visibility through governance and performance reporting.

PMO Analyst / Project Management Office Lead - Infosys

(2022-11)

• Managed PMO governance activities across multiple projects and strategic initiatives.
• Developed and maintained project plans, schedules, governance reports, and executive dashboards.
• Managed RAID logs, ensuring timely identification, escalation, and resolution of risks and issues.
• Facilitated stakeholder meetings and provided regular status updates to senior management.
• Led change management and release governance processes, ensuring proper approvals and deployment readiness.
• Monitored project KPIs, resource utilization, budget performance, and delivery timelines.
• Supported portfolio-level reporting and executive decision-making through data-driven insights.
• Improved project visibility through standardized reporting frameworks and governance practices.
• Coordinated cross-functional teams to ensure successful delivery of business objectives.

PMO Analyst - ADP

(2021-07 - 2022-09)

Supported end-to-end project governance and PMO operations for enterprise programs.

• Prepared weekly and monthly project status reports for leadership review.
• Managed project schedules, action items, dependencies, and milestone tracking.
• Coordinated stakeholder communication across business and technology teams.
• Maintained risk and issue registers and ensured appropriate mitigation actions were tracked.
• Supported budget tracking, resource allocation, and project forecasting activities.
• Facilitated governance meetings and documented key decisions and action plans.
• Ensured adherence to PMO methodologies, standards, and reporting requirements.
• Assisted project managers in monitoring project progress and delivery commitments.

Scrum Master - Synchrony Financial

(2017-09 - 2021-07)

• Coordinated project governance activities across multiple business and technology programs, ensuring adherence to organizational standards and delivery frameworks.
• Monitored project schedules, resource allocation, budget tracking, and key performance indicators (KPIs) to ensure project objectives were achieved.
• Developed executive dashboards, portfolio reports, and management presentations for senior leadership and steering committees.
• Facilitated change management processes, approval workflows, release planning, and governance reviews to support controlled project delivery.
• Collaborated with project managers, business stakeholders, and cross-functional teams to drive project milestones and resolve delivery challenges.
• Identified and implemented process improvement initiatives that enhanced project governance, operational efficiency, and delivery effectiveness.
• Supported portfolio management activities including project prioritization, resource planning, capacity management, and strategic roadmap alignment.

Project Support Analyst - IBM

(2015-03 - 2017-08)

Supported project operations through tracking, reporting, and coordination activities.

• Maintained project schedules, issue logs, and governance documentation.
• Assisted in preparing management reports and performance dashboards.
• Coordinated with stakeholders to ensure timely completion of project deliverables.
• Monitored operational performance and recommended process improvements.
• Supported compliance reviews and audit preparation activities.

Analyst - United Health Group

(2010-07 - 2011-12)

Conducted business analysis and operational reporting to support organizational initiatives.

• Conducted root cause analysis and process improvement assessments.
• Assisted in improving operational efficiency through structured reporting and governance support.
• Developed reports and management summaries to inform business stakeholders.
• Facilitated operational efficiency improvements through structured reporting and governance support.

Master of Business Administration - MBA - Nizam College - Hyderabad (2009-01)

Bachelor of Technology - Electrical, Electronics and Communications Engineering - High Point Engineering College - Hyderabad (2007-01)

Higher Secondary Education - Gouthami Junior College - Hyderabad (2003-01)