Sweety Begum

Experienced Office Coordinator and Administrative Professional with over 9 years of experience at Chanakya IAS Academy, handling office coordination, admissions, academic operations, student counselling, data management, documentation, accounts support, customer service, and day-to-day center administration. Skilled at managing multiple responsibilities, maintaining accurate records, coordinating activities, and supporting smooth office operations.

Operations Coordinator - Chanakya IAS Academy - Guwahati

(2016-02 - 2025-05)

• Managed front-office and back-office operations while ensuring smooth center functioning.
• Handled office coordination, admissions, student counselling, and day-to-day administrative work.
• Counseled prospective students and parents regarding courses, admissions, fees, and career planning.
• Managed the complete admissions lifecycle from inquiry to enrollment.
• Maintained student databases, records, attendance, and academic documentation.
• Generated Excel reports and managed operational data.
• Coordinated classes, schedules, examinations, faculty requirements, and academic activities.
• Assisted in fee collection, payment tracking, and accounts-related administrative work.
• Handled student grievances, customer support, and relationship management.
• Supported management with operational planning, event coordination, and administrative execution.

Higher Secondary Passed - Handique Girls' College, Guwahati