Syed Tasmiya
Results-driven professional with experience in customer service, business development, and banking sales
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About
Results-driven professional with experience in customer service, business development, and banking sales. Skilled in communication, client relationship management, lead generation, and achieving targets. Strong ability to adapt quickly, solve problems efficiently, and contribute to organizational growth with a positive and professional attitude.
Experience
Sales Officer Grade II - Axis Bank Pvt. Ltd
(2025-02 - 2025-06)
- Acquired new customers and promoted banking products.
- Opened savings/current accounts and managed KYC documentation.
- Cross-sold loans, credit cards, insurance, and investment products.
- Maintained customer relationships and resolved service-related concerns.
- Achieved monthly targets while following banking compliance guidelines.
Business Development Manager - Hike Education Pvt. Ltd
(2024-01 - 2024-12)
- Generated and converted sales leads through effective communication.
- Built and maintained strong client relationships.
- Promoted educational services and achieved sales targets.
- Conducted market research and competitor analysis.
- Worked closely with marketing and sales teams to drive business growth.
Customer Support Executive - Teleperformance
(2022-05 - 2022-10)
- Handled customer inquiries and resolved issues professionally.
- Provided technical and product-related assistance to customers.
- Maintained accurate customer interaction records and reports.
- Collaborated with internal teams to improve customer satisfaction.
- Achieved performance targets and maintained service quality.
Education
MBA - Marketing & Finance - Vindhya Institute of Technology and Science
B.Com Honours - St. Paul Institute of Professional Studies, Indore
12th - Commerce - Guru Nanak Mission Higher Secondary School
10th - Guru Nanak Mission Higher Secondary School
