Taksham Bhatia

Detail-oriented Insurance Operations professional with extensive experience supporting U.S.-based clients in policy processing, servicing, and submission handling within the Property & Casualty (P&C) insurance domain. Skilled in managing policy transactions with a strong focus on accuracy, regulatory compliance, and adherence to client-specific service level agreements. Proven ability to deliver timely results in fast-paced, compliance-driven environments while maintaining high standards of quality and customer satisfaction.

Adept at cross-functional collaboration, stakeholder communication, and process optimization. Committed to contributing a proactive, client-focused approach to support organizational growth and operational excellence.

Process Associate - Genpact - Noida

(2025-01 - 2025-10)

• Managed Property & Casualty insurance processes for Marine, Cargo, and Financial Lines policies, ensuring accuracy and compliance with client requirements.
• Collaborated closely with underwriting and policy servicing teams to process policy endorsements, renewals, and amendments in a timely manner.
• Maintained high levels of data integrity and consistently met client-specific Service Level Agreements (SLAs) and quality standards.
• Processed insurance submissions for U.S-based clients while ensuring adherence to state-specific regulatory and compliance requirements.
• Reviewed policy documentation and supporting information to ensure completeness, accuracy, and alignment with underwriting guidelines.

Master of Business Administration - FOSTIIMA Business School (2021-01 - 2023-01)

Bachelor of Business Administration - New Delhi Institute of Management (2017-01 - 2020-01)