Tamil Roja

Results-driven professional with a strong foundation in problem-solving, communication, and adaptability. Experienced in delivering high-quality work in fast-paced environments while continuously learning new skills. Motivated to contribute value, collaborate effectively, and grow within a forward-thinking organization.

Customer care Executive - Ianson toyota

(2022-01 - 2026-12)

• Provided professional customer support by handling inquiries, service requests, and feedback for Lanson Toyota clients.
• Maintained accurate customer records and followed up to ensure satisfaction after sales and service visits.
• Coordinated with service advisors and sales teams to resolve customer concerns efficiently.
• Ensured high service quality by adhering to company standards and response timelines.
• Contributed to improved customer retention through clear communication and relationship management.

Marketing Manager - Title Innovations

(2018-01 - 2021-12)

• Led the team in managing purchase card operations for Abrade clients, ensuring accurate processing and compliance with company policies.
• Supervised transactions, resolved issues, and coordinated with clients to maintain efficient and secure purchasing workflows.

Back-office Executive - Health & Glow

(2016-01 - 2018-12)

• Handled back-office operations including data entry, billing support, and inventory record maintenance to ensure smooth daily operations.
• Coordinated with store staff and management to maintain accurate reports and support overall business efficiency.

Bachelor of Commerce General - Commerce - Annamalai University (2011-01 - 2014-12)