Tanavir Raja
Mac support windows support
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About
10 Years exp in all Microsoft Operating systems, Mac, Quick book, , WIFI ,Printers, Security and LAN/WAN as a Technical Support, Desktop support.
Experience
Manage end user accounts, permissions, and access rights.
Manage user accounts, groups and controlling system through
Installation, configuration and troubleshooting of operating systems (WinXP/Vista/win7/Win8/Win10/Win server 2003/2008/2012/MAC).
Creating & Managing the User’s Account in local and AD Server.
Assembling & dissembling of computers.
Installing, maintaining different hardware devices.
Installing, maintaining, & troubleshooting of LAN using switch & hub.
Configuring internet connection.
Installing, Managing & troubleshooting localPrinter & networkprinter through Server.
Installing, Configuring and troubleshooting of mail clients(MS Outlook/Outlook Express/Gmail Server).
Installing Application packages like Ms Office, AcrobatProfessional, and Antivirus etc.
Configuration and Management internet firewall.
Troubleshooting the Laptop &Desktop problems usingremote access service like Team Viewer, Any Desk and Remote DesktopConnection.
Remote assistance is provided to two branch office.
Installing configuring administrating software application.
- Asset management using ITSM tools for all locations.
- Resolve issues of higher management like CFO, CEO and president.
- Also visit chairman office for manage network.
- Setup video conferencing via teams.
- Check and updates all apple devices on daily basis.
- Install and update crowd strike security and DLP Forcepoint.
- Install SAP and configure.
- Installation of power BI.
- Install and configure VPN.
Education
LEVEL OF EDUCATION
INSTITUTION
BOARD/UNIVERSITY
YEA R OF PASS
- - ING
AGGREGATE
(in %)
B.A (Hons)JLNM CollageBRA UniversityBR.2005
61.7%
MCSE+CCNANetTechNetwork Technology DL.2008
70.8%
A+ and N+
IIHT
IIHT Kolkata
2002
80 %
