Tarun Achari

Experienced customer support professional with expertise in airline support, senior escalation handling, international flight operations, and back-office processes at Concentrix for MakeMyTrip and Goibibo. Strong communication and technical skills with knowledge of Amadeus, Python, Excel, and web technologies.

Senior Escalation Customer Support Desk & Back Office Executive - Concentrix

(2025-05)

• Handling MakeMyTrip and Goibibo airline support processes
• Managing international flight support and escalations
• Resolving customer queries and backend operations efficiently

10th - MBS Public School

12th - Science - MBS Public School

Graduation - Computer Science in Artificial Intelligence & Machine Learning - Trident Academy's