APM engineer
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Application Monitoring Specialist with 3+ years of experience in Dynatrace setup, configuration, and automation, specializing in application performance management, root cause analysis, and observability enhancements. Skilled in integrating monitoring with ITSM tools, defining effective alerting strategies, and ensuring SLA/SLO compliance. Strong problem-solving mindset with experience collaborating across application and platform teams to drive long-term fixes and performance improvements.
Project Engineer – Application Monitoring
Wipro, Chennai | 2022 – Present
Deployed and configured Dynatrace OneAgents, management zones, alerting profiles, custom metrics, and dashboards to support multiple business-critical applications.
Automated dashboard creation, alerting configurations, and management zone setup using Python scripting and Dynatrace APIs, reducing manual effort by 40%.
Configured synthetic monitors and browser-based tests for web applications (HTML, CSS, JavaScript) to ensure availability and reliability.
Integrated Dynatrace alerts with ITSM platforms (ServiceNow) to streamline incident management workflows and ensure faster resolution.
Conducted root cause analysis (RCA) for P1/P2 incidents and identified recurring issues, implementing long-term monitoring fixes aligned with ITIL practices.
Worked with application teams to fine-tune alarms and reduce false positives by 25%, improving alert quality and reducing noise.
Collaborated with platform teams on log monitoring integration (Splunk, Grail) for enhanced observability and proactive issue detection.
Supported quarterly Dynatrace upgrades and Extensions 2.0 development for advanced service monitoring.
Provided knowledge transfer and training sessions to application teams with varying technical expertise, enabling self-service monitoring adoption.
Vellore Institute of Technology (VIT)
Master of Technology – Software Engineering (2017–2022)