Tupaniska Dkhar
Asst. Backend Support-Sales
Talent
ShillongMember since June 21, 2026
OrganizationCommunication SkillsDocument VerificationBasic Computer Courses
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OrganizationCommunication SkillsDocument VerificationBasic Computer Courses
About
To be associated with a progressive organization that gives me the scope to apply my knowledge and skills and involve myself as a part of team that dynamically works towards the growth of the organization.
Experience
Asst. Backend Support-Sales at Indian Export & Import Co. (2023-08 – 2026-03)
- Managed compliant tender bids and timely submissions.
- Prepared quotations and tender documents.
- Handled GEM portal listings and order tracking.
- Maintained client relationships and supported sales.
- Conducted tele-calling to share product updates.
Quality Assurance Executive at NORTHERN IT SERVICES PRIVATE LIMITED (2022-04 – 2023-02)
- Monitored team performance and task accuracy to ensure timely completion.
- Provided feedback and guidance to drive improvement and efficiency.
- Ensured adherence to company standard sand quality bench marks.
- Coordinated workflow and team collaboration.
- Prepared performance reports to track and enhance team productivity.
Digital Interaction Adviser at [24]7.ai (2021-10 – 2022-04)
- Resolvedcustomerqueriesviachatonorders,pricing,delivery,andoffers.
- Provided real-time updates and ensured customer satisfaction.
- Assisted in issue resolution to enhance the support experience.
Education
B.com – SHILLONG COLLEGE, SHILLONG (2021)
Data Entry 3 months training program – DON BOSCO TECHNICAL INSTITUTE (2018)
CLASS–XII – SHILLONG COLLEGE, SHILLONG (2018)
CLASS–X – STEPHEN MEMORIAL SECONDARY SCHOOL, SHILLONG (2016)
Skills
Asst. Backend Support-Sales
