Vaibhav

Business development and client relationship professional with 5+ years of experience across B2B/B2C account management, customer relationships, order fulfillment, stakeholder coordination, and commercial operations. Experienced in managing key accounts, translating client requirements into practical solutions, coordinating cross-functional teams, resolving escalations, and supporting account growth and retention. Entrepreneurial experience in building and delivering technology and business solutions, with working knowledge of Excel, Power BI, Tableau, and business analytics.

Beyond the Boardroom: An artist at heart, I enjoy creating art and making music — always looking for new ways to turn ideas into something tangible.

Key Account Executive at Ashirvaad Industrial Corporation (2022 – 2025-05)

• Managed a portfolio of 15–20 key B2B/B2C accounts, serving as the primary point of contact for customer requirements, orders, product queries, and ongoing account servicing.
• Managed customer requirements across a predominantly B2B and channel-led business, coordinating the built-to-ship-to order lifecycle from requirement through fulfilment.
• Supported a business handling approximately ₹1–2 Cr in revenue, coordinating with managers, billing, order processing, fulfilment, logistics, inventory, and accounts teams to ensure timely execution.
• Managed large-volume PPF requirements, including orders of approximately 100–150 rolls per order, while coordinating inventory availability, fulfilment priorities, and delivery timelines.
• Supported channel sales of Sonax products across ~50 SKUs, servicing Mercedes-Benz dealerships/bodyshops as well as independent automotive applicators.
• Conducted product demonstrations and helped customers identify appropriate product solutions based on their requirements, including PPF, ceramic coating, and specialty nanocoating applications.
• Leveraged existing professional relationships to generate additional vehicle requirements for PPF, ceramic coating, specialty coatings, and related automotive services.
• Handled customer escalations and order discrepancies, coordinating with relevant teams to resolve issues and maintain committed turnaround times.
• Coordinated closely with senior management on high-value/bulk orders involving multiple stakeholders, while ensuring C-suite stakeholders had timely information on requirements, order status, and fulfilment.
• Supported workforce coordination and operational continuity for a 150–200-person blue-collar workforce, alongside customer-facing and fulfilment responsibilities.
• Identified recurring operational issues and worked with internal teams to improve coordination, prioritisation, and order fulfilment.

Founder | AI & Web Solutions at Map It Tech (Present)

• Founded and currently operate a technology services venture providing AI-enabled and web solutions tailored to business requirements, working with a lean two-person team.
• Manage the end-to-end client engagement process, from understanding business requirements and solutioning to project coordination and delivery.
• Currently executing two client projects within an initial close-network business model: an ERP solution for a media company and a web/landing-page solution for a telecom & energy solutions company.
• Work directly with clients to translate business needs into practical digital solutions, balancing commercial requirements, technical feasibility and delivery expectations.

Co-Founder at Strux Mobile Apps & Gaming

• Co-founded a mobile apps and gaming venture, contributing across business development, product development, technology and creative production.
• Built a customer-facing website using HTML, CSS and JavaScript, including an interactive app-cost calculator that translated customer requirements into estimated development costs.
• Developed game concepts using Unity and Unreal Engine, creating and adapting digital assets with Blender and Photoshop.
• Conducted market research and competitive analysis using platforms such as Sensor Tower, while also producing original sound design and music using Ableton Live and Reaper.

Co-Founder at KFD (Krazy for Dimsums)

• Co-founded and launched a food-truck business from the ground up, gaining hands-on experience across business setup, procurement, product development and daily operations.
• Managed daily inventory procurement and developed a 40-item menu, balancing product variety with operational requirements.

Executive Post Graduate in Data Science & AI/ML – Meritshot

Bachelor of Science in HSTM – D Y Patil University