Sr Manager Operations
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Goal getter, self starter, good analytical skills, 22 years of experience handling customer service as well as contact centre
Total 22 years of experience
17 years of experience in Tata Teleservices handling contact centre and collections portfolio from 0 bucket till recovery bucket.
Expertise in transition and setting up contact centre.
5 years experience in One Point One BPO Solution handling collections, customer service and outbound sales process (from Lead Generation till End to End sales) under various lob's
