Vaishnavi

Innovative and detail-oriented business administrator and international academic counselor with comprehensive experience in managerial roles. Proven expertise in administrative operations, executive assistant work, sales, business development, and driving bottom-line growth. Proficient in calendar management and fostering leadership development. Skilled in communication channel optimization. Looking to secure a position that challenges my skills and allows for further career growth.

Executive Assistant (Remote) at Independent (2023-07 – Present)

• Assisting the Managing Director with scheduling, phone follow-up, preparing agendas, and ensuring deadlines are met efficiently.
• Organize meetings, travel arrangements, events, presentations, documentation, and functions to foster team cohesion to enhance employee engagement.
• Leading a team of 7 virtual executives, driving team performance through regular feedback.
• Update details on the company website and verify social media content management.
• Developed and executed employee recognition programs, resulting in a 15% increase in employee satisfaction.
• Managing general activities related to sales and business development.
• Develop partnerships with industry and secondary education institutions.
• Exceptionally elevated client satisfaction levels by a remarkable 30% through the delivery of superior administrative support and enhanced communication strategies.

International Education Counsellor at Outleap Technologies Private Limited (2022-01 – 2023-06)

• Managed end-to-end international admissions operations across the UK, Ireland, Canada, Australia, Italy, and Dubai, ensuring seamless application processing and compliance.
• Coordinated with students, parents, and university stakeholders through calls, emails, and CRM systems to streamline communication and improve conversion rates.
• Oversaw application workflows including documentation, SOP coordination, and submission tracking, ensuring accuracy and timely delivery.
• Maintained and optimized student data, records, and documentation systems to enhance operational efficiency and reporting.
• Delivered structured support across career planning, application strategy, and visa documentation processes, contributing to a 90%+ visa approval rate and high client satisfaction.
• Stayed updated on global education policies, admission requirements, and market trends to support strategic decision-making.
• Implemented and managed CRM systems, improving lead tracking, pipeline visibility, and overall process automation.
• Administrate day-to-day operations and remote scheduling for executives, optimizing workflows, social media management and ensuring seamless coordination across departments.
• Liaised with global university partners and supported HR/mobility teams in international student placement and documentation.
• Maintained highly organized digital filing systems, improving document accessibility and reducing retrieval time by 50%.
• Orchestrated internal communication improvements and launched feedback programs that increased employee engagement by 25%.
• Worked directly with senior leadership and external institutions to coordinate international operations extend the B2B coordination.
• Manged by supporting students for course and university shortlists, SOP drafts and visa applications.
• Delivered exceptional student service to over 500+ students annually, supporting counseling, university and course selection, travel bookings, documentation and email correspondence with high satisfaction.

Administrative Manager at ACS (P) Ltd (2013-08 – 2021-11)

Growth Path: Administrative Manager (Jan 2018 - Nov 2021), Academic Counselor (Aug 2013 - Dec 2017)

• Administrate day-to-day operations and remote scheduling for executives, optimizing workflows, social media management and ensuring seamless coordination across departments.
• Liaised with global university partners and supported HR/mobility teams in international student placement and documentation.
• Maintained highly organized digital filing systems, improving document accessibility and reducing retrieval time by 50%.
• Orchestrated internal communication improvements and launched feedback programs that increased employee engagement by 25%.
• Worked directly with senior leadership and external institutions to coordinate international operations extend the B2B coordination.
• Managed by supporting students for course and university shortlists, SOP drafts and visa applications.
• Delivered exceptional student service to over 500+ students annually, supporting counseling, university and course selection, travel bookings, documentation and email correspondence with high satisfaction.

Bachelor of Engineering in Computer Science – Anna University