Motivated customer service professional with a strong track record in enhancing customer satisfaction and effectively resolving issues
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Motivated customer service professional with a strong track record in enhancing customer satisfaction and effectively resolving issues. Proactive and goal-oriented English Honors graduate with advanced fluency in English and also four other languages (Hindi, Punjabi, German and French). Known for reliability and a swift capacity to learn and adapt new skills. Seeking to leverage strong problem-solving, communication and contribute to organizational growth.
Customer Service Representative - Wipro - Gurugram
International Voice Process with 8 months of experience. Expertise in managing USA and some Canada clients delivering high-quality support, and maintaining professional communication standards in a high-volume environment. Approximately 1500 calls per month.
5 years teaching experience as a tutor to secondary students.
Bachelors in English - English - Delhi University (2024)
B1 level of German language - German - Goethe Institute, New Delhi
