Deputy Manager – Human Resources - Aditya Birla Fashion & Retail (Pantaloons)
(2023-04 - 2026-05)
Cluster Strength: 500+ Employees
- Designed and executed cluster-level manpower planning for lower and middle management positions across multiple stores.
- Managed the full recruitment lifecycle — sourcing, screening, interviewing, offer negotiation, and onboarding.
- Coordinated with external consultants, institutes, and placement agencies to ensure timely closure of open roles.
- Drove employee referral programmes and maintained a live talent pipeline to fulfil current and future hiring needs.
- Strategically recruited seasonal staff ahead of festivals and national holiday sales peaks.
- Concepted and executed Monthly R&R programmes including Employee of the Month awards with Gift Vouchers, Certificates, and Trophies.
- Organised cultural celebrations, team-building initiatives, and milestone recognition events to sustain a motivated workforce.
- Implemented non-monetary recognition schemes: Best Department, Fastest Cashier, Best Grooming, and Token of appreciation.
- Managed attendance, leave administration & payroll inputs with HO; Incentive payout process
- Facilitated annual appraisal cycles: KRA setting, performance reviews & increment processing.
- Ensured accuracy across PF, ESIC, Gratuity & Mediclaim; maintained PF/UAN/ESIC trackers & benefit coverage.
Senior Executive – HRBP - Elastic Run
(2022-09 - 2023-04)
Business Coverage: Ecommerce & FMCG – 50+ WHs/Stations
- Supported business to enable performance effectiveness of people, process, and systems by connecting with regional leadership team on a weekly basis.
- Provided the local perspective of business needs and requirements to the leaders and ensured implementation.
- Supported timely completion of Employee Lifecycle Events.
- Completed employee pulse diagnostics via monthly 1:1 connects (500+ employees), FGDs (2 per month), and warehouse/field visits (3 per month).
- Led interventions (RunVijay and AllStars) to enhance employee engagement, reducing SA attrition from 30% to 10%.
- Supported timely adherence of Nivaran tickets with 100% TAT and provided updates on disciplinary and grievance cases to leadership.
- Supported PMS process execution including communication, follow-up on appraisal completion, score consolidation, and linked decisions (promotions, compensation).
- Conducted Organisational Leadership Reviews and facilitated transfers and career movements via stay interviews.
- Conducted exit interviews to understand employee expectations and focus on top talent retention.
Senior Executive – HRBP - Flipkart Internet Pvt Ltd (Mumbai) - Mumbai
(2015-01 - 2022-08)
- Completed joining formalities and conducted induction programmes for better assimilation of new employees with organisational culture, policies, and procedures.
- Managed activities associated with compensation management and payroll administration.
- Monitored and ensured regular, timely updates of personnel records (personal details, position, salary, appraisal outcomes, leave records).
- Prepared and presented weekly/monthly/annual reports on Payroll, Headcount, Attrition, Hiring, and Engagement Costs.
- Communicated and executed reward & recognition schemes, employee referral programmes, and HR policies.
- Organised open forums, cultural events, birthday celebrations, and indoor/outdoor activities.
- Detected and handled complaints, disputes, and grievances for a conducive working environment.
- EDAB: Led hiring, training, and onboarding of 50+ physically challenged employees (60% disability) via NGO coordination – delivered at 100% efficiency.
- Female Diversity: supported female diversity project for critical locations (Ahmedabad & Bhiwandi); expanded female workforce from 30 to 200+ across the region.
- Launchpad: Led and launched intern hiring programme for West Region, creating a ready talent pool of 1,000+ interns and reducing Blue Collar hiring costs during peak season.
Customer Service Executive - Spectra Motors Pvt Ltd
(2012-06 - 2014-10)
Customer Service Executive - AVK Ford
(2011-04 - 2012-04)
