IT Support Specialist
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IT Infrastructure Specialist with 7+ years of experience in securing enterprise systems, managing IT infrastructure, and responding to security incidents. Skilled in endpoint protection, vulnerability management, SIEM monitoring, and incident response. Strong background in system administration, IT troubleshooting, and security operations, with hands-on expertise across Windows, Mac, and JAMF environments. Passionate about building secure, reliable, and resilient IT systems.
Implemented endpoint security strategies to protect enterprise IT assets.
Conducted employee security awareness sessions to minimize insider threats.
Supported incident response process (containment, eradication, recovery).
Delivered L1/L2 technical support across Windows & Mac OS platforms.
Bachelor of Engineering (Computer Science Engineering) with 6.78 CGPA
