Vibhor Tiwari
Customer Assistance
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About
I’m Vibhor, a customer support and management professional focused on providing excellent customer service and building strong client relationships.
Whether you need help with customer care, client communication, managing queries, or handling day-to-day support tasks, I can help.
Knows Customer Support, Customer Care, CRM, Communication, Data Management, and Administrative Tasks
Reliable and organized with a strong focus on customer satisfaction
Regular communication is important to me, so let’s keep in touch.
Experience
Managed placement data for over 3,000 students across the 2025, 2026 batches, achieving a 90%+ data accuracy rate.
Built structured Advanced Excel dashboards featuring real-time analytics to track 190+ companies for the 2026 placement season, 70+ companies for 2025.
Coordinated 25+ on-campus placement drives, serving as front-end support for recruiter visits, acting as the primary data point-of-contact for the entire Career Services team.
Streamlined post-placement documentation workflows for multiple graduating batches, ensuring accurate tracking of candidate statuses, managing institutional compliance data.
Maintained centralized university databases with relevant corporate profiles, recruiter contacts, ensuring organized digital records management via SharePoint
Education
Shoolini University of Biotechnology and Management Sciences
Master of Computer Applications (MCA), Computer science
2024-2026
Manipal University
Bachelor's degree, Computer science
2021-2024
