Victo Akash

AR Caller managing physician billing accounts through insurance follow-up, denial management, and accurate AR resolution across Medicare, Medicaid, and commercial payers. Handles payment posting and charge posting in eCW, Kareo, and AdvancedMD while prioritizing high-value and aging claims. Supports reimbursement recovery by resolving root causes and reducing outstanding accounts receivable by 16%–25% while keeping accounts current.

AR Caller at M.S. Solutions (2024-07 – 2026-08)

• Managed end-to-end accounts receivable processes for assigned physician billing clients, focusing on high-value and aging claims to enhance cash flow.
• Managed end-to-end accounts receivable processes to ensure timely collections and minimize outstanding balances.
• Worked and resolved insurance denials by identifying root causes and taking corrective action to expedite reimbursement.
• Contributed to a 30% reduction in outstanding AR for the assigned client through consistent follow-up and denial resolution.
• Called US insurance companies, including Medicare, Medicaid, and commercial payers (Humana, UHC, BCBS), to follow up on outstanding claims and verify claim status, ensuring timely resolution for physician billing accounts.
• Maintained an average of 20-25 outbound calls per day while meeting quality and productivity targets.
• Performed payment posting and charge posting accurately to maintain up-to-date patient and insurance accounts.
• Utilized eCW, Kareo, and AdvancedMD for efficient claims tracking, documentation, and account updates, contributing to streamlined operations.

B.Sc in Computer Science – Kamaraj College, Thoothukudi (2023)

Class XII – Government Higher Secondary School (2020)

Class X – Government Higher Secondary School (2018)