Vidhya Lakshmi C

Administration and HR Operations professional with 16+ years of experience supporting HR administration, office operations, recruitment coordination, employee lifecycle documentation, attendance and leave management, payroll input support, vendor management and stakeholder coordination. Experienced across software, BPO and manufacturing environments, with strong organizational skills, confidentiality, follow-up and the ability to manage multiple priorities independently. MBA in Human Resources.

Seeking remote HR Administration, HR Operations, HR Assistant, HR & Admin Executive or virtual administrative support opportunities.

Senior Executive – Operations (Admin & HR) - ADP India Private Limited - Chennai

(2010-03)

• Manage day-to-day HR and office administration activities, ensuring smooth and efficient operations.
• Coordinate recruitment activities including interview scheduling, candidate communication and follow-up.
• Maintain employee personnel files, HR records and supporting documentation in line with compliance requirements.
• Process attendance and leave records and provide accurate payroll input assistance.
• Support employee onboarding and offboarding administration and maintain required documentation.
• Coordinate with vendors for office supplies, housekeeping and facility services.
• Organise travel arrangements, meetings and employee/team engagement activities.
• Oversee CCTV monitoring, access control systems and safety drill coordination.
• Ensure adherence to company policies, procedures and applicable statutory requirements.
• Handle multiple administrative priorities while maintaining confidentiality, accuracy and timely follow-up.

Mentor / Coach - HCL BPO - Chennai

(2005-10 - 2010-02)

Led and mentored an 18-member team of Technical Support Officers.

• Monitored call quality through regular audits and delivered structured performance feedback.
• Ensured team awareness of product and process updates.
• Handled escalated customer interactions requiring supervisory or managerial intervention.
• Coordinated team activities and maintained performance-focused communication.

Administration Executive - Alchemy Leather Pigments Auxiliaries Pvt. Ltd. - Chennai

(2001-01 - 2005-09)

• Managed vendor relationships, including data preparation, collation and follow-up.
• Coordinated housekeeping services and office supply requirements.
• Followed up on administration-related payments and invoicing.
• Coordinated courier and dispatch operations across India.
• Arranged official travel and ticketing through external agencies.
• Ensured timely servicing and refilling of fire-control equipment.
• Managed stationery procurement based on user requirements.
• Handled company accommodation leasing, renewal and termination.
• Coordinated key meetings, visits and annual company activities.
• Oversaw cost control and Annual Maintenance Contract (AMC) administration.

MBA - Human Resources - Anna University, Guindy, Chennai (2010 - 2012)

MA - Vaishnavism - University of Madras (2016 - 2018)

MCA - Bharathidasan University (Distance Education), Tiruchirappalli (1998 - 2001)

B.Sc. - Mathematics - M.O.P. Vaishnav College for Women, Chennai (1995 - 1998)