Vijay Joshi
Vijay Joshi BFSI Professional – 8+ Years KYC, AML, Compliance, Banking Ops
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About
Banking & Financial Services Professional with 8+ years of expertise in Business & Personal Banking, KYC, AML, and Compliance. Skilled in account opening (retail, wealth, business banking), insolvency projects, and stakeholder engagement. Proven ability to lead teams (18+ FTEs) and deliver audit-ready operations, KPI/SLA adherence, and customer experience excellence.
Experience
Video Verification Specialist (KYC) at GMO GlobalSign (2024-10 – Present)
Delivered live video-based KYC verifications with 100% compliance. Conducted ID validation, facial recognition, and manual video verification quality checks. Escalated fraud cases and maintained audit-ready logs.
- Delivered live video-based KYC verifications with 100% compliance
- Conducted ID validation, facial recognition, and manual video verification quality checks
- Escalated fraud cases and maintained audit-ready logs
- Achieved zero non-compliance incidents during audits
Process Expert at Barclays Global Service Centre Pvt. Ltd. (2017-02 – 2023-09)
Directed Business Banking & Account Opening operations (retail, wealth, business). Led Insolvency Practitioner & Wealth Banking projects. Oversaw KYC, AML, POCA compliance and ensured SLA/KPI delivery. Supervised 46-member team.
- Directed Business Banking & Account Opening operations (retail, wealth, business)
- Led Insolvency Practitioner & Wealth Banking projects
- Oversaw KYC, AML, POCA compliance and ensured SLA/KPI delivery
- Supervised 46-member team, driving operational excellence and customer satisfaction
- Managed MI reporting, dashboards, and audit readiness
SME – Personal Banking | Retail & Wealth Banking at Barclays Global Service Centre Pvt. Ltd. (2017-02 – 2023-09)
Managed retail & wealth account openings with compliance checks. Supported sanctions & CPB projects. Conducted daily reconciliations, error reporting, and compliance testing. Led 18+ FTEs.
- Managed retail & wealth account openings with compliance checks
- Supported sanctions & CPB projects
- Conducted daily reconciliations, error reporting, and compliance testing
- Led 18+ FTEs (12 Personal Bankers, 6 ICs)
- Designed EOD/SOD dashboards, reconciliation sheets, and MI reports
- Ensured audit readiness (SOX, BAU, internal audits)
Education
Bachelor's Degree in Commerce – EIILM (2008 – 2010)
