Virendra Kumar Singh

Results-driven IT professional with 12+ years of experience in IT support, system administration, network management, and IT operations across international school environments. Experienced in Microsoft 365, Azure AD, Active Directory, Windows Server, Intune, Google Workspace, networking, firewalls, IT assets, vendors, ERP support, CCTV and biometric system oversight, and teacher technology training. Strong in troubleshooting, cybersecurity, backup and restore, technology projects, and reliable school IT operations.

IT Head at Harvest International School (2021-06 – Present)

• Serve as primary IT escalation point, resolving complex hardware, software, access, and infrastructure issues to minimize disruption to school operations.
• Administer Microsoft 365, Azure AD, and Google Workspace; support cloud applications, user access, and endpoint security.
• Manage Active Directory accounts, provisioning, password resets, permissions, and onboarding/offboarding.
• Manage IT assets, software licenses, purchasing, budgeting support, and vendor relationships.
• Oversee CCTV and biometric systems as part of school IT operations, coordinating monitoring, access-control support, issue resolution, and vendor/technical support.
• Provide technology training and hands-on guidance to teachers and staff on effective use of IT tools, digital platforms, and school technology systems.
• Manage VLANs, Cisco and Grandstream switches, HPE Aruba and UBQT wireless systems, and SonicWall network security.

IT Admin at Birla Open Minds International School (2017-04 – 2021-06)

• Administered Windows Server environments including ADDS, DNS, Group Policy, and WSUS.
• Managed Office 365, Azure AD, MFA, and Intune for secure device configuration and access management.
• Partnered with departments to roll out system upgrades, optimize ERP systems, and streamline IT workflows.
• Configured Sophos Firewall policies, secure VPN access, and load balancing for staff connectivity.

System Admin at VOXPOP International School (2012-01 – 2017-04)

• Administered end-to-end desktop and network support across Windows environments.
• Managed LAN/VLAN switch configurations and Windows Server 2003 infrastructure.
• Executed data backup and restoration procedures emphasizing data integrity and security for institutional records.

CCE at Tata Business Support Services Ltd (2011-01 – 2011-10)

• Guide customer to troubleshoot the internet related issue online.
• LAN, WAN, Troubleshooting, Antivirus, Static IP

MBA in Information Technology (IT) – Lovely Professional University

Bachelor of Technology (B.Tech.) in Information Technology – Jawaharlal Nehru Technological University, Hyderabad (2004 – 2008)