Vishal Theng

Enthusiastic and reliable team player with a passion for providing exceptional service. I excel at managing high-volume cash and card transactions while maintaining a calm and welcoming demeanor during peak hours. Beyond the register, I am proactive in supporting front-of-house staff, handling guest inquiries, and ensuring the smooth, accurate close-out of all checks, contributing to a professional and friendly atmosphere.

Hotel Receptionist - Hotel Tushar In

• Improved frontdeskefficiency by 30% through implementation of a new check-in/check-out process
• Reduced customer complaints by 20% through efficient issue resolution and proactive communication with guests
• Managed room inventory and allocations effectively, optimizing occupancy and revenue generation.
• Maintained a clean,organized, and welcoming reception area, contributing to a positive guest experience.

Hotel Receptionist - Hotel Sai Gajanan in

• Maintained a clean,organized, and welcoming reception area, contributing to a positive guest experience.
• Managed room inventory and allocations effectively, optimizing occupancy and revenue generation.
• Developed strong relationships with guests, building loyalty and returning patronage.

Restaurant Cashier - Hotel Nandan

• Coordinated room assignments and accommodated special requests, resulting in an increase of guest satisfaction by 25%
• Addressed customer complaints and queries swiftly resolving issues and increasing repeat business by 25%
• Processed an average of 100 orders per shift with accuracy and efficiency.
• Utilized upselling techniques to increase sales revenue.
• Demonstrated a strong work ethic and commitment to customer satisfaction.

Restaurant Cashier - Hotel Pushpanjali

• Managed cash transactions, ensuring accurate cash balance and reconciliation.
• Processed an average of 100 orders per shift with accuracy and efficiency.
• Handled food and beverage orders efficiently, prioritizing accuracy and timeliness.
• Complied with all restaurant policies and procedures.

Bar And Resto Cashier - Nidhi Bar & Restaurant

• Collaborated with kitchen staff to ensure orders were prepared accurately and met customer specifications.
• Monitored cash drawer and reconciled transactions at the end of each shift.

Bar And Resto Cashier - Sentosa Resort & Water Park

• Balanced multiple responsibilities, including order taking, cash handling, and customer service.
• Assisted with opening and closing procedures, including preparing and counting cash registers.

Accountant and Cashier - Bhavani Traders

Bhavani Traders, a wholesale and retail business dealing in plastic, disposable, and packaging products. Responsible for managing purchase and sales transactions, maintaining accounts and financial records, handling cash, preparing bills and invoices, and ensuring accurate day-to-day transaction records.

Bachelor - Computer Science - Amravati University (2017 - 2020)