Vivek Gwasikoti

Dynamic and performance-driven Banking & NBFC Professional with over 10 years of experience in Branch Operations, Business Development, Credit Management, Loan Portfolio Management, Collections, Customer Relationship Management and Team Leadership. Extensive experience in managing branch operations, ensuring operational compliance, driving business growth, improving portfolio quality and building long-term customer relationships. Recognized for a disciplined work ethic, leadership abilities and a strong customer-centric approach.

Branch Manager - Kumaon Urban Swayatt Sahkarita

(2024-08 - 2026-04)

• Managing complete branch operations and administrative functions.
• Driving branch business growth while maintaining high service standards.
• Supervising day-to-day banking operations and staff performance.
• Building long-term relationships with customers and local businesses.
• Monitoring loan portfolios and supporting timely recoveries.
• Ensuring compliance with internal policies and regulatory guidelines.
• Preparing operational reports and monitoring branch performance.

Branch Sales Manager - SBFC Finance Ltd.

(2024-06 - 2024-07)

• Business sourcing for retail lending products.
• Customer acquisition through direct marketing and channel partners.
• Loan documentation and verification.
• Supporting credit processing and loan disbursement.
• Maintaining relationships with DSAs and customers.

Branch Manager - Himachal Finance Ltd.

(2020 - 2024-05)

• Managed end-to-end branch operations.
• Led business development initiatives within the assigned market.
• Supervised branch staff and daily operational activities.
• Managed loan disbursement, recovery and portfolio monitoring.
• Strengthened customer relationships and service quality.
• Maintained operational discipline and internal compliance.

Junior Branch Manager - Satin Creditcare Network Ltd.

(2014 - 2020)

• Managed field operations and customer servicing.
• Conducted credit verification and loan processing.
• Coordinated recovery activities and portfolio monitoring.
• Supported branch business expansion.
• Maintained customer relationships and operational records.

Master of Business Administration - MBA - Kurukshetra University (2013)

Bachelor's Degree (2011)

Higher Secondary (2008)

High School (2005)

DOEACC Diploma (2010)