Yogesh Choughule

Proficient in Microsoft Office, including Excel, Word, and database management tools. Knowledge of MIS software and systems. Strong analytical and problem-solving skills. Ability to work in a team and independently. Leadership Skills.

Back Office at Byzan Systems Pvt. Ltd. (Client - DBS Bank) (2025-04 – Present)

Worked on the I-Net system to upload and maintain client data and KYC documentation. Processed mandate changes and coordinated with clients for document completion.

• Worked on the I-Net system to upload and maintain client data and KYC documentation
• Processed mandate changes including updates to authorized signatories and directors for client entities
• Drafted professional email communications to inform clients about required documents and next steps
• Prepared and shared pre-filled documents with clients as per compliance and process requirements
• Coordinated with clients to obtain duly stamped and signed documents to complete transactions accurately

MIS Executive at Donear House (2024-06 – 2025-04)

Processed and managed order information from Sales team. Reviewed order forms and updated Warehouse Management System for accurate order processing and dispatch.

• Worked as an MIS Executive
• Processed and managed order information provided by the Sales team
• Received order forms via WhatsApp and email containing state-wise order details
• Reviewed each form to ensure accurate details, including fabric type, style number, and quality
• Updated and entered order details into the Warehouse Management System (WMS)
• Coordinated with the warehouse team to ensure timely processing and dispatch of orders

MIS Executive at Mahendra Brothers Exports Pvt Ltd (2021-12 – 2024-05)

Updated MIS reports daily, managed purchase orders, and analyzed data using Excel sheets. Coordinated with Sales team to ensure accurate reporting and maintained records for decision-making.

• Worked as an MIS Executive
• Updated MIS reports daily and compiled data as required by the Sales department
• Coordinated with the Sales team via Outlook and phone calls to ensure accurate reporting
• Managed and analyzed data using multiple Excel sheets
• Handled diamond purchase orders and provided PO details to respective HODs
• Updated purchase entries in Word documents and corresponding Excel sheets
• Ensured smooth data flow and maintained accurate records for internal use and decision-making

Collection Executive at HDB Finance Pvt Ltd (2020-11 – 2021-12)

Made outbound calls to customers regarding pending credit card bill payments. Reminded customers about due amounts and guided them on payment methods.

• Worked as a Collection Executive
• Made outbound calls to customers regarding pending credit card bill payments
• Reminded customers about due amounts and payment deadlines
• Guided customers on payment methods and options
• Ensured timely follow-up for overdue accounts

Customer Care Executive at EPI Centre (2019-01 – 2019-10)

Worked in the LG process as a Customer Care Executive. Handled customer calls, registered complaints, and provided solutions for LG product-related issues.

• Worked in the LG process as a Customer Care Executive
• Handled customer calls related to LG products
• Registered customer complaints in the system
• Provided solutions and support for LG product-related issues over call
• Ensured customer satisfaction by resolving queries effectively

Customer Care Executive at Anand India Pvt Ltd (2016-04 – 2018-09)

Handled incoming customer calls and addressed complaints. Specialized in supporting small electronic products and gadgets with technical troubleshooting.

• Worked as a Customer Care Executive
• Handled incoming customer calls and addressed complaints and inquiries
• Specialized in supporting small electronic products and gadgets
• Troubleshot technical issues and guided customers through product features
• Ensured high customer satisfaction through clear communication and effective problem-solving

B.COM in Commerce – Mumbai University (2019)

HSC – Maharashtra Board (2015)

SSC – Maharashtra Board (2012)